Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
BusinessAnalyst
Matt Watkins

Matt Watkins

Workday-Certified Engagement Manager
Atlanta,USA

Summary

Experienced Workday Engagement Manager with depth of experience in multiple industries and Workday functional areas. Having deployed both full-platform financials and HCM-only projects, skills include effective project management, SaaS deployment methodologies, creative problem solving, and competent team management. Able to apply hands-on Workday experience to drive results for customers, employees, and executives.

Overview

21
21
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Sr. Engagement Manager

Avaap USA LLC, Government Vertical
Atlanta , GA
04.2020 - Current
  • Ensure appropriate staffing based on project scope and customer requirements; manage project in accordance with Workday deployment methodology.
  • Collaborate with consulting and customer teams to document project status and budget, key risks and countermeasures, and raise issues and recommended solutions to project stakeholders.
  • Consult with teams on established best practices and process improvements; built sophisticated project management tools using Smartsheet that were adopted for use within Avaap.
  • Coach consulting team members as needed to improve project outcomes.
  • Assist with prospect presentations and sales closings.

Sr. Engagement Manager

Kainos WorkSmart, Workday Services
Atlanta , GA
04.2019 - 04.2020
  • Create, maintain, and manage project plan tasks to deliver Workday HCM and add-on projects; manage project team to ensure on-time delivery of tasks within scope and budget
  • Developed PMO artifacts and processes for a startup Workday practice new to the North America market
  • Partner with customers to ensure alignment on project scope, mitigate risks, and communicate countermeasures to project stakeholders.

Sr. Engagement Manager

Workday, Professional Services, Education & Government
Atlanta , GA
03.2018 - 04.2019
  • Managed large Workday HCM and Financials projects, specifically in the government and higher education sectors.
  • Acted as liaison with deployment partners and provide oversight on projects to partners new to the Workday partner ecosystem.
  • Provided guidance to deployment partners and customers by acting as Delivery Assurance Manager on partner-led deployments as part of Workday's Delivery Assurance program.
  • Performed periodic checkpoints with partner project management to ensure deployment methodology is being adhered to and customers are making the most use of the Workday service.

Principal Engagement Manager

OneSource Virtual
Atlanta , GA
02.2016 - 02.2018
  • Using effective project leadership, managed Workday deployment projects and team members on Workday HCM and Financials projects.
  • Managed project risk with effective communication to project stakeholders and provide active countermeasure recommendations when project roadblocks are encountered.
  • Using deep product experience and thought leadership, implemented design decisions to ensure success of future rolling adoption projects.
  • Holistic view of the Workday service ensured successful cross-functional deployments across multiple functional areas.
  • Recognized for delivering quality projects on time and on budget and for turning around at-risk projects.

Multiple Roles

Meteorix, An IBM Company
Atlanta , GA
06.2012 - 12.2015

Engagement Manager (November 2014 - December 2015)

  • Managed customer engagements for Workday HCM deployments.
  • Provided Workday product expertise to both consultants and customers to ensure best design choices are made for the Workday service
  • Worked collaboratively with customer project manager to identify, raise, and document risks to the project and identify countermeasures to ensure project health.
  • Partnered with Workday delivery assurance to ensure project methodology is being followed.

Principal Business Consultant (June 2012 - October 2014)

  • Architected the payroll functional area for the Workday service on both US and Canadian payroll projects; acted as lead consultant for the payroll functional area within the larger Workday project.
  • Named as payroll product lead within Meteorix; mentored new consultants on the Workday payroll service and ensured consultants' successes when taking on their first projects.
  • Expanded beyond payroll by receiving compensation and leading compensation and core HCM works streams on multiple projects.
  • Act as an escalation point for other projects as needed; assist in mitigation of issues so consultants are empowered to restore project health.

Principal Consultant

Aggressor LLC (Acquired By Deloitte Consulting)
Atlanta , GA
03.2011 - 05.2012
  • Led Workday payroll projects; performed fit/gap analysis against legacy system being replaced to ensure business needs are met using the new technology.
  • Designed product configuration using Workday best practices and ensured the Workday service is being used to the fullest.
  • Configured agreed-upon solutions using Workday's powerful payroll calculation engine.
  • Managed risks to the project through effective partnerships with customers and advising on appropriate countermeasures.
  • Facilitated end-user knowledge transfer on the Workday service to ensure customer self-sufficiency; developed documentation on unique configuration requirements.
  • Shaped the firm by interviewing and helping to select candidates who fit into the culture and would be successful once staffed.

Sr. Consultant

Ultimate Software, Workplace Services
Atlanta , GA
01.2009 - 01.2010
  • Led high-volume, rapid deployments for small-market customers being deployed on Ultimate Workplace services.

Consultant

ADP, National Accounts Implementation Services
Dallas , TX
01.2008 - 01.2009
  • Provided consulting services primarily in the public sector on ADP Enterprise HR.
  • As part of a large team, successfully documented clear custom requirements that were easy for developers to understand, often with offshore developers.
  • Solved multi-disciplinary issues and formulated strategic plans consisting of client interfacing, technology transfer, detailed analysis, and focused design.

Sr. Implementation Manager

Mercer, Total Absence Management Services
Dallas , TX
03.2007 - 01.2008
  • Led a team of consultants and managed the delivery of an on-time deployment of an outsourced absence management solution by developing plans, budgets, and integrated work schedules; this deployment was the first of its kind for Mercer

Sr. Consultant

SAP Concur, Concur Advantage Services
Dallas , TX
06.2004 - 03.2007
  • Delivered consulting services for an industry-leading SaaS-based corporate expense management system.
  • As these projects were largely customer-driven, ran necessary project activities including project planning sessions, knowledge transfer for customer-led configuration, design confirmation sessions, test preparations, and production readiness sessions.

Multiple Roles

ADP
Atlanta , GA
11.1999 - 06.2004

Sr. Consultant, ADP TotalChoice Solutions (June 2002 - June 2004

  • As part of a new initiative for ADP, led deployments of a customer-managed full- suite true SaaS HCM service.
  • Led customers through their deployments by providing project planning, configuration recommendations, and direction to tools available to ensure project success.
  • Worked with customers and product managers to create new features to be included in future product updates.
  • Partnered with the sales organization as a trusted advisor to help win new deals.

Consultant, ProBusiness Services Division of ADP (November 1999 - May 2002)

  • Acted as lead consultant on an outsourced payroll service for large market customers
  • Developed project plans and project artifacts based on customer deployment timeline and requirements
  • Designed custom specifications for custom reports and integrations to and from external systems
  • Mitigated project risks and communicated project status and health to internal and external stakeholders.

Education

MBA - MBA Coursework

Xavier University
Cincinnati, OH
01.2000 - 11.2001

Bachelor of Arts - Public Management and Political Science

Lindenwood University
Saint Charles, MO
08.1991 - 05.1995

Skills

Project Management

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Certification

Workday Engagement Manager

Work Availability

monday
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morning
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Timeline

Sr. Engagement Manager

Avaap USA LLC, Government Vertical
04.2020 - Current

Sr. Engagement Manager

Kainos WorkSmart, Workday Services
04.2019 - 04.2020

Workday Delivery Assurance Manager

05-2018

Sr. Engagement Manager

Workday, Professional Services, Education & Government
03.2018 - 04.2019

Workday Launch Deployment Methodology

03-2017

Principal Engagement Manager

OneSource Virtual
02.2016 - 02.2018

Workday Engagement Manager

11-2014

Multiple Roles

Meteorix, An IBM Company
06.2012 - 12.2015

Workday Core HCM

03-2011

Principal Consultant

Aggressor LLC (Acquired By Deloitte Consulting)
03.2011 - 05.2012

Sr. Consultant

Ultimate Software, Workplace Services
01.2009 - 01.2010

Consultant

ADP, National Accounts Implementation Services
01.2008 - 01.2009

Sr. Implementation Manager

Mercer, Total Absence Management Services
03.2007 - 01.2008

Sr. Consultant

SAP Concur, Concur Advantage Services
06.2004 - 03.2007

MBA - MBA Coursework

Xavier University
01.2000 - 11.2001

Multiple Roles

ADP
11.1999 - 06.2004

Bachelor of Arts - Public Management and Political Science

Lindenwood University
08.1991 - 05.1995
Matt WatkinsWorkday-Certified Engagement Manager