- Investing in crypto and stock market
- Starting a new business
- Working out & Lifting weights
- Spending time with family & Friends
- Chess & Strategy games
- Watching Sports (Football, Hockey)
- Live music especially Jazz
Matt Wicks
Austin,TX
Summary
Personable and driven individual with talent for building strong client relationships and positive, upbeat demeanor. Possesses fundamental understanding of sales strategies and client management, with strong communication and organizational skills. Ready to deliver impactful results by leveraging interpersonal skills and keen attention to detail.
Overview
3
3
years of professional experience
Work History
Account Executive, Pro Sales
ServiceTitan
05.2025 - Current
- Achieved 114% of Q2 1st place in my class. On track for 156% Q3
- Collaborated with marketing teams, SDR's, CSM & Onboarding to align campaigns with sales objectives.
- Conducted market research to identify new business opportunities and potential clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
SMB Sr Account Executive
Birdeye
04.2023 - 05.2025
- Maintained closing rate of 34% year-round 2nd highest in small business globally
- Finished out 2024 above yearly quota of $740,000, 1st place globally
- Maintaining full sales cycle with some SDR help, while leading the small business org globally mentoring AE’s with coaching calls and assisting them on closing their deal.
- 1st in small business globally in ACV, 6th over most ACV brought in by any AE across all segments (SMB, MM, Channel, Comm, ENT)
SMB Account Executive III
Birdeye
01.2023 - 04.2023
- Developed and executed comprehensive account plans to drive growth and maximize revenue potential.
- Q1 1st place globally
SMB Account Executive II
Birdeye
09.2022 - 01.2023
- Maintained 2nd highest ACV for the company closing out with a quota attainment of 188% YOY, on a 6 month quota of $210,000.
- Lead a comprehensive strategy by my Sales Director to increase urgency for all SMB reps globally. Overall company closing rate went from 15% to 22% through several coaching team calls and work 1v1 with my peers and work on best practices which lead to an increase in company revenue
- Conducted regular account reviews to ensure client satisfaction and retention.
- Developed and maintained relationships with SMB clients to drive product adoption.
SMB Account Executive
Birdeye
06.2022 - 09.2022
- Achieved a personal best of 213% ACV in one quarter.
- Received the AE Fast Start award, 1st in my class with the highest quota attain first quarter out of training
- Responsible for the complete sales cycle. From cold prospect, discovery, follow ups, demoing, closing, account management to upsell clients.
Education
BVT - Communications
Champlain College
01.2014
Skills
- Prospecting
- Account management
- Relationship building and management
- Pipeline management
- Written and verbal communication
- Customer service
- Strategic selling
- New business opportunities
- CRM software expertise
- Customer relations
- Territory management
- Sales quota achievement
- Business development and planning
- Customer relationships
- Customer presentations
- Lead development
- Customer rapport
- Goals and performance
- Revenue generation
- Database management
- Client relationship building
Interests
Timeline
Account Executive, Pro Sales
ServiceTitan
05.2025 - Current
SMB Sr Account Executive
Birdeye
04.2023 - 05.2025
SMB Account Executive III
Birdeye
01.2023 - 04.2023
SMB Account Executive II
Birdeye
09.2022 - 01.2023
SMB Account Executive
Birdeye
06.2022 - 09.2022
BVT - Communications
Champlain College
AWARDS
2023 – Presidents Club Birdeye: 101% - $744,000 ACV, 2024 – Presidents Club Birdeye: 109% - $800k+ ACV