Mattea Bailey
Pippa Passes,KY
Summary
Proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards. Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Value Med Inc.
08.2023 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Caregiver
New Beginnings Learning Center
08.2021 - 01.2022
- Enhanced children''s social skills by organizing group activities and promoting teamwork.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Server
Pig In A Poke
09.2020 - 08.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate Degree in Medical Information Technology - Coding And Billing
Big Sandy Community And Technical College
Prestonsburg, KY05.2025
No Degree - Occupational Therapy
Eastern Kentucky University
Richmond, KY05.2018
High School Diploma -
Knott County Central High School
Hindman, KY05.2017
Skills
- Workflow Optimization
- Supply Restocking
- Healthcare Regulations
- Patient Education and Counseling
- Problem-Solving Skills
- Social and Academic Development
- Positive Reinforcement
- Cleaning and Sanitizing
- Schedule Management
- Social Development
- Cash Handling
- Computer Literacy
Timeline
Pharmacy Technician
Value Med Inc.
08.2023 - Current
Caregiver
New Beginnings Learning Center
08.2021 - 01.2022
Server
Pig In A Poke
09.2020 - 08.2021
Associate Degree in Medical Information Technology - Coding And Billing
Big Sandy Community And Technical College
No Degree - Occupational Therapy
Eastern Kentucky University
High School Diploma -
Knott County Central High School
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