Matthew Ellison
Parma,OH
Summary
Proactive Assistant General Manager with extensive experience in staff management, operations, and inventory control. Successfully motivated and trained employees, improved customer satisfaction, and secured financing for clients. Bringing strong team leadership and the ability to form and maintain healthy business relationships.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Nick Mayer Ford
04.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Secured financing with multiple lenders for clients
Finance Director
Bob Gillingham Ford
06.2011 - 04.2024
- Analyzed customers credits
- Submitted deals to lenders
- Obtained financing
- Presented and sold numerous service contrasts for cars, trucks, and SUVs
- Packaged deals for funding through multiple lenders.
- Maintain exceptional customer satisfaction index
- Built and maintained relationships with both banks and customers.
- Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
- Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
Car Sales Associate
Liberty Ford
09.2004 - 05.2011
- Obtained master certification of all automobile sales through Ford Motor Company.
- Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Presented numbers and got customers to agree to acceptable terms.
- Greeted customers on the lot, in the showroom, and over the phone to answer questions about brands and available inventory.
Education
GED -
Parma Senior High
Parma, OH04-1993
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Team leadership expertise
- Employee Relations
- Ability to form and maintain healthy business and personal relationships
- Extremely detailed, organized, and efficient
- Experienced in many computer software programs
Accomplishments
I started in the car business as a porter as a young age, and worked my way up to become an assistant general manager. I was able to do this through hard work and determination.
Certification
- Master certified in New Vehicle Sales, Finance and Insurance, and Account Relationships all through Ford Motor Commpany.
Timeline
Assistant General Manager
Nick Mayer Ford
04.2024 - Current
Finance Director
Bob Gillingham Ford
06.2011 - 04.2024
Car Sales Associate
Liberty Ford
09.2004 - 05.2011
- Master certified in New Vehicle Sales, Finance and Insurance, and Account Relationships all through Ford Motor Commpany.
GED -
Parma Senior High
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