Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Matteo Messina

Tampa,FL

Summary

Dynamic Health Insurance Advisor with a proven track record at Prestige Health Solutions, excelling in customer satisfaction and policy analysis. Skilled in upselling strategies and adept at problem-solving, consistently exceeding sales targets while fostering strong client relationships. Recognized for strong analytical skills and a goal-oriented approach to service delivery. Diligent Food Runner/ Food Waiter with solid background in fast-paced environments. Consistently ensured efficient service and customer satisfaction while supporting kitchen staff. Demonstrated strong multitasking abilities and effective communication skills. Reliable Food truck Event Coordinator with solid background in coordinating successful events, managing logistics, and ensuring client satisfaction. Proven ability to plan and execute events that meet clients' needs and expectations. Demonstrated expertise in vendor negotiation and budget management.

Overview

3
3
years of professional experience

Work History

Health Insurance Advisor

Prestige Health Solutions
08.2024 - Current
  • Enhanced customer satisfaction by providing accurate and timely information on health insurance policies and benefits.
  • Achieved consistent high levels of customer satisfaction through empathetic listening and problem-solving skills when addressing concerns or disputes.
  • Provided ongoing support to clients throughout their policy tenure, addressing any concerns or changes in coverage requirements promptly and professionally.
  • Exceeded company-set sales targets regularly through diligent follow-ups with prospects as well as upselling and cross-selling techniques to existing clients.

Food Runner/Food Waiter

Kubo Asian Fusion
06.2023 - 07.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Manager/Worker

Self Employed: Prestige Pressure Washing
01.2023 - 07.2023
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Food Truck Cordinator

Self Employed
06.2022 - 01.2023
  • Coordinated schedules and timelines for events.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.

Cashier

Pollo Tropical
01.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.


Education

Associate of Arts - Finance

Hillsborough Community College
Tampa, FL
08-2027

High School Diploma -

Marjory Stoneman Douglas
Coral Springs, FL
06-2024

Skills

  • Goal oriented
  • Strong analytical skills
  • Policy analysis
  • Upselling strategies
  • Event planning
  • Project management
  • Scheduling
  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Negotiation

Languages

Spanish
Full Professional

Interests

  • Gym Workouts
  • Enjoy participating in Boxing for overall physical and mental well-being
  • Baking
  • Cooking

Timeline

Health Insurance Advisor

Prestige Health Solutions
08.2024 - Current

Food Runner/Food Waiter

Kubo Asian Fusion
06.2023 - 07.2024

Manager/Worker

Self Employed: Prestige Pressure Washing
01.2023 - 07.2023

Food Truck Cordinator

Self Employed
06.2022 - 01.2023

Cashier

Pollo Tropical
01.2022 - 08.2022

Associate of Arts - Finance

Hillsborough Community College

High School Diploma -

Marjory Stoneman Douglas
Matteo Messina