Mattheu Jenkins
1560 Johnson Rd Waynesburg,KY
Summary
Observant Correctional Officer with over eight years of experience in managing inmate populations, enforcing facility policies and ensuring public safety. Skilled in crisis management, conflict resolution and communication. Built strong rapport with inmates to foster safe environment while consistently maintaining facility security. Previous work has positively impacted overall efficiency and safety within correctional facilities.
Overview
12
12
years of professional experience
Work History
Correctional Officer
Northpoint Training Center
Danville, KY
12.2024 - Current
- Conducted regular bed inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, and other activities.
- Conducted headcounts to ensure that all inmates were accounted for.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
Sales Associate
Aramark
Danville, KY
09.2024 - 12.2024
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
Life Insurance Agent
ORCA
Louisville, KY
11.2023 - 08.2024
- Maintained records of client information, including policies and payment history.
- Educated clients on various types of life insurance policies available in the market.
- Resolved customer issues in a timely manner while providing excellent customer service.
- Evaluated current financial situation of clients before recommending any policy changes.
- Ensured compliance with all applicable laws when issuing policies or making recommendations.
- Assisted customers in selecting the right life insurance coverage for their needs.
Sales Consultant
Don Franklin Somerset Kia
Somerset, KY
05.2021 - 11.2023
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Handled credit and debit card payment processing to complete purchasing experience.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Participated in regular training sessions on new products, services, and industry trends.
Correctional Officer
Northpoint Training Center
Danville, KY
01.2015 - 05.2021
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Applied nonviolent response tools and physical restraint during problematic situations.
- Received property from incoming inmates, provided receipts, and inspected items for contraband.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Clerical work, such as the Kentucky Offender Management System (KOMS) and Extraordinary Occurrence Reports (EORs), taking count and moving inmates from one bed to another due to security reasons.
Correctional Officer
Overton County Sheriffs Department
Livingston, TN
05.2013 - 10.2014
- Inspected cells and conducted random searches of common areas.
- Maintained clear and open communications with facility areas to support safe operations.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
Education
High School Diploma -
Clarkrange High School
Clarkrange, TN05.2011
Some College (No Degree) - Secondary Education
Tennessee Technological University
Cookeville, TNSkills
- Armory and key control
- Restraint techniques
- Occupational hazards and safety precautions
- Visitation guidelines understanding
- Excellent problem solver
- Communication skills
- Incident reporting
- De-escalation techniques
- Policy enforcement
- Computer skills
- Microsoft office
Timeline
Correctional Officer
Northpoint Training Center
12.2024 - Current
Sales Associate
Aramark
09.2024 - 12.2024
Life Insurance Agent
ORCA
11.2023 - 08.2024
Sales Consultant
Don Franklin Somerset Kia
05.2021 - 11.2023
Correctional Officer
Northpoint Training Center
01.2015 - 05.2021
Correctional Officer
Overton County Sheriffs Department
05.2013 - 10.2014
High School Diploma -
Clarkrange High School
Some College (No Degree) - Secondary Education
Tennessee Technological University
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