Matthew Abreu
South Plainfield,NJ
Summary
With a background in Criminal Justice and Homeland Security, along with hands-on experience in team-based operations and customer service, I bring strong problem-solving abilities, communication skills, and a collaborative approach to all endeavors. My roles at Edison Nissan and Allied Beverage Group have strengthened my abilities to manage operational systems, provide cross-functional support, and deliver exceptional service to diverse communities.
Overview
7
7
years of professional experience
Work History
Systems Operator
Allied Beverage Group
08.2024 - Current
- Coordinate automation systems with warehouse functions to improve operational efficiency, ensuring inventory accuracy, process integration, and safety compliance
- Utilize data analytics to drive process improvements, forecast operational results, and adjust workflows for optimal performance
- Maintain expertise in Warehouse Management and Wave Management software, along with overseeing the operational aspects of these systems
- Leverage leadership and time-management skills to collaborate effectively across departments, driving high-performance outcomes
Technician
Edison Nissan
01.2021 - 08.2024
- Translated for Spanish/Portuguese-speaking customers, ensuring clear communication regarding vehicle maintenance and customer inquiries
- Assist in vehicle diagnostics, oil changes, brake replacements, and safety checks, contributing to improved customer experience and increased sales
- Focus on customer safety and satisfaction, providing recommendations to enhance overall vehicle performance and reliability
Administrative Assistant
A-One Dental
01.2018 - 01.2021
- Serve as a translator for Spanish-speaking customers and medical professionals, helping explain complex dental procedures and case status
- Managed communication between doctors and clients, ensuring that deadlines, prices, and customer concerns were handled efficiently
- Coordinated shipping and delivery logistics for dental products, ensuring timely arrival and operational continuity
Education
Bachelor's - Criminal Justice
Rutgers University
New Brunswick, NJ12.2024
Associate - Homeland Security
Middlesex County College
Edison, NJ01.2021
High school or equivalent - undefined
South Plainfield High School
South Plainfield, NJ01.2018
Skills
- Strong interpersonal skills
- Excellent verbal and written communication
- Ability to handle inquiries and resolve issues effectively
- Reliability
- Report distribution
Additional Information
I am passionate about the automotive industry, health and wellness, sports like golf and football, travel, and unearthing insights into current foreign policy.
Awards
- Dean's List, 12/2023
- School of Arts & Sciences academic achievement, 12/2023
- Dean's List Academic year & Letter of Commendation, 12/2019
- Letter of Commendation, 12/2021
Languages
Spanish
Native or Bilingual
Timeline
Systems Operator
Allied Beverage Group
08.2024 - Current
Technician
Edison Nissan
01.2021 - 08.2024
Administrative Assistant
A-One Dental
01.2018 - 01.2021
Associate - Homeland Security
Middlesex County College
High school or equivalent - undefined
South Plainfield High School
Bachelor's - Criminal Justice
Rutgers University
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