Matthew Aguirre
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in the HVAC-R, electrical, plumbing, and residential maintenance scope of work.
Overview
2027
2027
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Owner/Operator
Self Employed - Repairs By Matt Handyman services
Midlothian, TX
2021.12 - Current
- Provided daily repair services for residential and commercial clients, ensuring timely resolutions.
- Coordinated scheduling and logistics for service appointments and repairs, optimizing client satisfaction.
- Executed repairs to resolve client issues, enhancing overall service quality.
- Identified and analyzed problems affecting home and office environments.
- Provided high-quality customer service through effective communication and support.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Maintained inventory of tools, parts, and materials for efficient operations.
- Observed driving regulations and safety procedures, maintaining an excellent safe driving record.
Customer Sales Associate
Lowe's
Mansfield, TX
2018.02 - 2023.05
- Provided exceptional customer service to enhance shopping experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers in selecting home improvement products and solutions.
- Delivered personalized paint mixing services to meet customer specifications.
- Educated customers on product features and benefits.
- Worked closely with other departments within the organization to meet customer needs.
- Maintained product displays for optimal presentation and accessibility.
- Stocked and rotated merchandise following visual merchandising requirements.
- Prepared custom paint mixtures for customer specifications.
- Created price tags and merchandise signs for new items.
- Attended weekly team meetings to discuss new product launches, promotional campaigns, and changes in store policies.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Reset store displays for special events and seasonal merchandise changes.
Assistant to the Director of Operations
Ace tree service
Dallas, TX
2015.04 - 2017.12
- Supported the Director in overseeing workflow and team performance.
- Assisted in managing client communications and resolving service inquiries to enhance client satisfaction.
- Collaborated with field teams to fulfill project specifications efficiently.
- Moved tools and supplies to support project requirements.
Service Technician
Speedy Electric & AC
Midlothian, TX
2014.08 - 2015.04
- Diagnosed and repaired electrical and AC system issues effectively.
- Conducted routine maintenance on HVAC systems and electrical equipment.
- Provided exceptional customer service during service calls and consultations.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Logged services performed in service ticket system.
- Estimated cost of labor and materials for projects and communicated value to clients.
Apartment Maintenance Technician
Greystar Property Management
Irving, Texas
- Performed routine inspections of apartment units and common areas.
- Responded to maintenance requests from residents in a timely manner.
- Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
- Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
- Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
- Assisted with the installation of locks and security systems in the apartments.
- Responded quickly to emergency repair requests from tenants or landlords.
- Maintained records of all maintenance activities to ensure accountability.
- Installed new appliances in apartments upon request from tenants or landlords.
- Replaced light bulbs and ceiling fans as requested by tenants or landlords.
- Cleaned air ducts and replaced filters as necessary to maintain optimal air quality levels throughout the building complex.
- Resolved tenant complaints promptly and professionally.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Conducted routine inspections of pool equipment and water quality.
- Performed chemical balancing for optimal water conditions.
- Maintained cleanliness of pool areas and surrounding facilities.
- Visually inspected surrounding areas for potential hazards such as debris or insects.
- Winterized outdoor facilities at end of season.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Collected litter and debris to maintain cleanliness in public areas.
- Operated pickup truck with attached trailer to transport equipment and materials to and from assigned areas.
- Performed regular maintenance and upkeep of park grounds, facilities and equipment.
Education
AC Technician - HVAC-R
Lindsey - Cooper Refrigeration School
Midlothian, TX 2013.06 - 2013.08
Associate of Applied Science - Practical Biblical Theology
Christ For The Nations
Dallas , Tx 2001.06 - 2003.05
EMT - Emergency Management
Maricopa Community Colleges, Glendale Community College
Glendale, AZ 1999.06 - 1999.08
General Education Diploma
Glendale, AZSkills
- Customer relationship management
- Repair service coordination
- A/C troubleshooting
- Problem solving
- Effective communication
- Time management
- Preventive maintenance
- Problem-solving capacity
- Equipment operation
- Verbal and written communication
- Basic maintenance
- Adaptability and resilience
- Clean MVR
- Attention to detail
- Inventory management
- Repair services
- Client logistics
- Technical diagnostics
- Operational management
Certification
- EPA 2 for refrigerant
References
References available upon request.
Timeline
Owner/Operator
Self Employed - Repairs By Matt Handyman services
2021.12 - Current
Customer Sales Associate
Lowe's
2018.02 - 2023.05
Assistant to the Director of Operations
Ace tree service
2015.04 - 2017.12
Service Technician
Speedy Electric & AC
2014.08 - 2015.04
AC Technician - HVAC-R
Lindsey - Cooper Refrigeration School
2013.06 - 2013.08
Associate of Applied Science - Practical Biblical Theology
Christ For The Nations
2001.06 - 2003.05
EMT - Emergency Management
Maricopa Community Colleges, Glendale Community College
1999.06 - 1999.08
Apartment Maintenance Technician
Greystar Property Management
General Education Diploma