MATTHEW ALEXANDER
Midland,TX
Summary
- Seeking a long term career within a established company where I can utilize my strong administrative, technical, and organization skills and abilities to contribute to the continued success to the company.
- Dedicated team player
- Reliable and dependable
- Self motivated
- Team leadership
- Ensure high levels of customer satisfaction through excellent service
- Go the extra mile to drive sales
Overview
14
14
years of professional experience
Work History
General Manager
ROOMS TO GO
01.2021 - Current
- Meets established regional sales standards by motivating sales staff
- Conducts continuous development and training of associates including guidance and direction to staff
- Gains/Provides knowledge of sales techniques, merchandise and packages through formal sales training, on the job trainings and/or meetings for continuous knowledge and improvement
- Unloads/Loads vehicles without damaging merchandise, following safety guidelines and following load out procedures including scanning inventory, tagging inventory, cleaning, verify transfer merchandise is correct and ordering any missing or incomplete inventory
- Balances the cash drawer, completes deposits and prepares the cash reconciliation report according to guidelines
- Recruits/Retains staff through interviews, maintaining a positive work environment, team building and team appreciation
Assistant Manager
ROOMS TO GO
01.2019 - 01.2021
- Assisted customers with customer service issues by troubleshooting and problem solving
- Responsible for price overrides to all sales associates
- Demonstrated the ability to interact as a team member by communicating effectively with co-workers for customer satisfaction
- Organized sales-floor to maintain clean and well-stocked showroom
- Managed organization's largest region and performed full sales cycle duties, increased annual sales
- Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses
- Resolved issues quickly and professionally
Sales Associate
ROOMS TO GO
02.2013 - 01.2019
- Assisted customers by selling design, quality, service and value over price
- Explaining special financing plans, delivery procedures, and warranties to customers
- Calculated furniture prices according with different offers and discounts
- Prepared sales slips and contracts, arranged delivery and facilitated special requests and orders
- Would manage 7-25 clients a day
Floor Hand
Savanna Drilling
, Tx
01.2011 - 02.2013
- Recorded drilling activity and equipment logs accurately and timely.
- Assisted in setting up and taking down drilling rigs and equipment.
- Completed measurements, layouts and job site preparation to reduce downtime.
- Cleaned and prepared sites for drilling operations and post-operation clean-up.
- Cleaned tools, work surfaces and storage areas to achieve proper sanitary conditions.
Education
High School Diploma -
Lee High School
MIDLAND, TX05.2008
Skills
- Dedicated team player
- Reliable and dependable
- Self motivated
- Team leadership
- Customer satisfaction
- Sales drive
References
- Tristen Saenz, Assistant Store Manager, Rooms To Go, (432) 227-8633
- Chris Molinar- Driller (432) 2884849
- Russel Dominguez, Senior Sales, (432) 556-8065
Timeline
General Manager
ROOMS TO GO
01.2021 - Current
Assistant Manager
ROOMS TO GO
01.2019 - 01.2021
Sales Associate
ROOMS TO GO
02.2013 - 01.2019
Floor Hand
Savanna Drilling
01.2011 - 02.2013
High School Diploma -
Lee High School