Matthew Anabel
Duxbury,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Beer/Wine Sales Representative
Brother's
08.2023 - 12.2024
- Maintained consistent communication with existing clients, ensuring satisfaction and repeat business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional customer service by promptly addressing concerns or inquiries from clients and distributors.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Marketing Associate
D.O.E Marketing
05.2023 - 07.2023
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Tracked key performance indicators to measure success of campaigns.
- Developed marketing strategies and resolved problems to drive sales.
- Performed ongoing analysis to develop and advance future marketing strategies.
National Student Advertising Competition
Roger Williams University
08.2022 - 12.2022
- Advertising Campaign for Indeed on how to increase usage for Gen Z users
- Worked in the "Competitive Research group" researched on Indeed's main competitors
- Researched into competitors, problem areas, and created a integrated campaign for Indeed
- Built and deployed strategic approaches in marketing and branding to enhance website usage
Tour Guide
Rail Explorers
04.2021 - 09.2022
- Built personal relationships with guests to promote positive experiences.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Barista
Dunkin' Donuts
12.2018 - 08.2019
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Bachelor of Science - Marketing
Roger Williams University
Bristol, RI05.2023
Concentration - Graphic Design
Roger Williams University
Bristol, RI05.2023
Skills
- Marketing
- Graphic Design
- Services Promotion
- Customer Engagement
- Guest Satisfaction
- Increasing Public Awareness
- Client Retention
- Brand Promotion
- Analytical Thinking
- Survey Design and Development
Timeline
Beer/Wine Sales Representative
Brother's
08.2023 - 12.2024
Marketing Associate
D.O.E Marketing
05.2023 - 07.2023
National Student Advertising Competition
Roger Williams University
08.2022 - 12.2022
Tour Guide
Rail Explorers
04.2021 - 09.2022
Barista
Dunkin' Donuts
12.2018 - 08.2019
Bachelor of Science - Marketing
Roger Williams University
Concentration - Graphic Design
Roger Williams University