Overview
Work History
Education
Skills
Timeline
Generic
Matthew  Andrews

Matthew Andrews

Columbia,TN

Overview

6
6
years of professional experience

Work History

Server/Server Trainer

Ricatoni S Italian Grill
Florence, AL
06.2025 - 04.2026
  • Provided excellent customer service to enhance dining experiences.
  • Assisted in accurately processing customer orders and managing transactions.
  • Maintained cleanliness and organization of dining area and service stations.
  • Adapted quickly to changing situations during busy service periods.
  • Engaged with customers to address inquiries and resolve issues effectively.
  • Supported team members in training new hires on restaurant procedures.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Manged multiple customers at once, having on average 5 tables with 4 or more guest at a time.

Server/Trainer

Olive Garden
Florence, AL
02.2025 - 07.2025
  • Trained new servers on menu knowledge and service standards to enhance customer experience.
  • Provided ongoing feedback to staff, fostering a culture of continuous improvement and professional development.
  • Implemented best practices for food safety and sanitation, ensuring compliance with health regulations during training sessions.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Implemented upselling techniques, boosting overall revenue for the restaurant.
  • Multitasked having parties range from ten to twenty guest, while maintaining two to three other tables.

Sales Associate

Mister Car Wash
Florence, AL
04.2023 - 03.2024
  • Assisted customers in selecting car wash services, enhancing overall customer satisfaction.
  • Managed cash register operations, ensuring accurate transactions and efficient service.
  • Maintained cleanliness and organization of work areas, promoting a safe environment for staff and customers.
  • Trained new team members on company policies and operational procedures to ensure consistent service delivery.
  • Collaborated with team members to streamline workflow processes, reducing wait times for customers.
  • Conducted inventory checks on cleaning supplies, maintaining adequate stock levels for uninterrupted operations.
  • Resolved customer inquiries and complaints professionally, fostering positive relationships and repeat business.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Landscaper

Family Business
Columbia, TN
06.2022 - 09.2022
  • Operated landscaping equipment to maintain property aesthetics and health.
  • Designed and implemented landscape layouts based on client specifications and environmental considerations.
  • Collaborated with team members to execute large-scale planting projects efficiently.
  • Trained new employees on proper tool usage and safety protocols in landscaping tasks.
  • Conducted regular maintenance checks on equipment, ensuring operational readiness and safety compliance.
  • Resolved customer inquiries regarding landscape options, improving overall client satisfaction and retention.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.

Construction Worker

Precision Builders
Spring Hill, TN
06.2020 - 08.2021
  • Operated heavy machinery, including excavators and bulldozers, ensuring adherence to safety protocols.
  • Assisted in framing, roofing, and drywall installation for residential construction projects.
  • Collaborated with team members to complete tasks efficiently and maintain project timelines.
  • Conducted site inspections to identify hazards and ensure compliance with safety regulations.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Implemented process improvements that enhanced workflow efficiency on job sites.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.

Education

BBA - Computer Information Systems/Minor Cybersecurity

University of North Alabama
Florence, AL
12-2025

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Friendly, positive attitude
  • Time management
  • Attention to detail
  • Multitasking
  • Critical thinking
  • Computer skills
  • Organization and time management
  • Active listening
  • Excellent communication
  • Multitasking Abilities
  • Dependable and responsible
  • Flexible and adaptable
  • Problem resolution

Timeline

Server/Server Trainer

Ricatoni S Italian Grill
06.2025 - 04.2026

Server/Trainer

Olive Garden
02.2025 - 07.2025

Sales Associate

Mister Car Wash
04.2023 - 03.2024

Landscaper

Family Business
06.2022 - 09.2022

Construction Worker

Precision Builders
06.2020 - 08.2021

BBA - Computer Information Systems/Minor Cybersecurity

University of North Alabama
Matthew Andrews