Imani Glaze
Gaston,SC
Summary
Accomplished in elevating guest experiences through exceptional service and hospitality expertise, demonstrated across roles at esteemed establishments like Halls Chophouse and Fratello's Italian Tavern. Skilled in Bartending and ServSafe certified, with a proven track record in customer satisfaction and operational efficiency. Excel at prioritization, ensuring seamless service delivery and enhanced patron loyalty. Motivated worker with experience in Printing and Marketing also large format printing. Experienced candidate well-versed in the hospitality industry. Adept at multitasking a variety of tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Server Trainer
Halls Chophouse
07.2023 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Server/Bartender
Fratello's Italian Tavern
12.2020 - 07.2023
- Service guest with food, beverages request in a timely and professional manner; Build loyal clientele by friendly interaction and quality customer service.
Server and Bartender
Regal Entertainment Group
09.2017 - 10.2020
- Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction; Trained new servers in company policies, guest service standards, and best practices.
Print and Marketing Associate
Staples
02.2017 - 11.2018
- To create, print, and cut business cards, flyers, larger format blueprints and more.
Education
Diploma -
White Knoll High School
Certificate - Information Technology
Google Technical Support Fundamentals
Online04.2024
No Degree - Nursing
Midlands Technical College
West Columbia, SC2015
Skills
- Strong Work Ethic
- Hospitality service expertise
- Organizational Skills
- Excellent multi-tasking ability
- Clear oral/written communication
- Time Management
- Teamwork and Collaboration
Certification
- CPR
- First Aid
- AED
- Microsoft
- Photoshop
- Servsafe Certified
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Server/Server Trainer
Halls Chophouse
07.2023 - 09.2024
Server/Bartender
Fratello's Italian Tavern
12.2020 - 07.2023
Server and Bartender
Regal Entertainment Group
09.2017 - 10.2020
Print and Marketing Associate
Staples
02.2017 - 11.2018
Diploma -
White Knoll High School
Certificate - Information Technology
Google Technical Support Fundamentals
No Degree - Nursing
Midlands Technical College
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