Matthew Arlow
Galloway,OH
Summary
Accomplished General Manager at First Watch, adept in operations management and leadership, significantly enhancing team productivity and financial stability. Expert in implementing cost-saving strategies and fostering employee development, achieving high satisfaction levels. Skilled in inventory control and labor cost management, ensuring organizational growth and efficiency.
Overview
11
11
years of professional experience
Work History
General Manager
First Watch
Hilliard, OH
05.2013 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Managerial Economics - Economics
Ohio University
Athens, OH06.2006
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Efficient multi-tasker
- Effective leader
- Time Management
- Training and coaching
- Team Leadership
- Staff Management
- Training and Development
Timeline
General Manager
First Watch
05.2013 - Current
Managerial Economics - Economics
Ohio University