Matthew Audette
University Place
Summary
Motivated individual with strong communication and problem-solving abilities. Brings reliability and initiative to new challenges while eager to contribute positively to team dynamics. Committed to continuous learning and development in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Member Service Representative
Planet Fitness
University Place, WA
10.2025 - Current
- Assisted members with inquiries and account management to enhance satisfaction and retention.
- Processed new member registrations and cancellations efficiently, ensuring accurate documentation.
- Educated members on gym policies, equipment usage, and class schedules to foster a welcoming environment.
- Maintained cleanliness and organization of facility areas to uphold company standards and safety protocols.
Lifeguard
YMCA
12.2024 - 08.2025
- Monitored pool area to ensure safety and compliance with health regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Conducted regular safety drills to maintain readiness and improve team response times.
- Assisted in maintaining cleanliness of facilities and equipment for optimal user experience.
Education
High School Diploma -
Bellarmine Preparatory Highschool
Tacoma, WA06-2024
Skills
- Customer service
- Relationship building
- Financial transactions
- Customer support
Certification
- First Aid/CPR Certified
Timeline
Member Service Representative
Planet Fitness
10.2025 - Current
Lifeguard
YMCA
12.2024 - 08.2025
High School Diploma -
Bellarmine Preparatory Highschool