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Hospitality professional with over 15 years of experience delivering exceptional dining experiences. Expertise in quickly mastering new menus and POS systems while maintaining composure in high-pressure environments. Skilled in effective communication with diverse guests and coworkers, ensuring accurate order placement and a welcoming atmosphere. Committed to upholding safety and cleanliness standards in dining areas.

Detail-oriented Professional experienced in maintaining cleanliness and hygiene standards in residential settings. Enhanced resident comfort through effective management of tasks, while delivering exceptional customer service that fostered a welcoming environment. Contributed to operational efficiency through inventory management and collaboration, ensuring high-quality service delivery.

Dynamic and results-driven professional with a proven track record of rapid advancement in the hospitality industry, achieving the role of General Manager within one year of starting as a crew member. Demonstrated exceptional leadership and resilience during the challenges of the 2020 COVID pandemic, successfully stepping into the General Manager position following the previous manager's departure. Recognized for strong operational oversight and team management skills, consistently driving performance and enhancing customer satisfaction. Authorized to work in the U.S. for any employer, committed to excellence and passionate about fostering high-performing teams.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Matthew Ausley

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Serving Assistant

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