Detail-oriented service technician specializing in installation and repair. Proven ability to enhance performance through preventive maintenance and exceptional customer service.
Overview
11
11
years of professional experience
Work History
Service Technician
JF Petroleum Group
Abilene, TX
11.2020 - Current
Diagnosed and repaired fuel dispensers, ensuring optimal functionality and safety compliance.
Conducted routine maintenance on petroleum equipment to enhance performance and reliability.
Collaborated with team members to troubleshoot complex system issues, improving resolution times.
Trained junior technicians on equipment operation and safety protocols, fostering skill development.
Service Technician
Diebold Nixdorf
Irving, TX
08.2015 - 11.2020
Led initiatives to improve service efficiency, achieving higher customer satisfaction rates in operations.
Streamlined maintenance processes by implementing best practices, reducing downtime significantly.
Managed inventory of tools and parts, ensuring availability for timely repairs and services.
Developed service reports documenting repairs performed and recommendations for future maintenance.