Matthew Ball
San Antonio,TX
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
1
1
Certification
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Expert service technician
Javelin Harley Davidson
Boerne, Texas
05.2024 - Current
- Diagnosed mechanical issues in motorcycles using industry-standard tools and techniques.
- Performed routine maintenance on Harley Davidson motorcycles to ensure optimal performance.
- Collaborated with team members to troubleshoot complex repair challenges effectively.
Motorcycle Technician
Alamo Cycle Plex
San Antonio, Texas
01.2023 - 04.2024
- Performed routine maintenance on various motorcycle models to ensure optimal performance.
- Diagnosed mechanical issues in motorcycles using advanced diagnostic tools.
- Assisted customers with service inquiries and provided product knowledge on motorcycles.
Parts to service/shipping and recieving
Thunderbird Harley-davidson
Albuquerque, New Mexico
03.2021 - 11.2021
- Managed parts inventory and ensured accurate processing of parts on repair orders for technicians.
- Coordinated check-in/check-out of incoming and outgoing shipments to maintain accurate records.
- Executed day-to-day duties with attention to detail and efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Porter/Lot Technician
Harley davidson of Scottsdale
Scottsdale, Arizona
01.2020 - 06.2020
- Handled motorcycle deliveries, ensuring safe transport and proper setup in showroom.
- Cleaned and inspected motorcycles when technicians finished servicing them
- Helped get technicians parts and motorcycles for the next job they had
- Maintained cleanliness and organization throughout the dealership premises.
- Assisted customers with their inquiries and directed them to appropriate departments.
Education
Staff Technician - Harley Davidson Technician
Motorcycle Mechanics Institute
Phoenix, AZ 08.2019 - 12.2020
Jefferson High School
Shasta, CASkills
- Diagnostic troubleshooting
- Diagnostic testing
- Electrical system repair
- Electrical systems
- Engine rebuilding
- Brake inspection
- Vehicle maintenance
- Troubleshooting
- Quality assurance
- System upgrades
- Parts ordering
- Inventory management
- Work documentation management
- Hand tools proficiency
- Cost analysis
- Reporting and documentation
- Customer relationship management
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Time management
Certification
- Technician certification
- Staff technician certification
- Advanced technician certification
- Expert technician certification
Timeline
Expert service technician
Javelin Harley Davidson
05.2024 - Current
Motorcycle Technician
Alamo Cycle Plex
01.2023 - 04.2024
Parts to service/shipping and recieving
Thunderbird Harley-davidson
03.2021 - 11.2021
Porter/Lot Technician
Harley davidson of Scottsdale
01.2020 - 06.2020
Staff Technician - Harley Davidson Technician
Motorcycle Mechanics Institute
08.2019 - 12.2020
Jefferson High School