Matthew Barbera
Port St Lucie,United States
Summary
Creative and goal oriented Account Manager with unique talents in a wide array of industries offering digital media and computer science knowledge. Quick learner, flexible and adaptive team player with expertise in equipment operation, customer service and relations, and process improvements. Accustomed to cultivating and encouraging innovated ideas that drive company growth.
Overview
10
10
years of professional experience
Work History
Account Manager
Access Medical Labs
Jupiter, FL
04.2023 - Current
- Acted as main point of contact in matters relating to client concerns and needs.
- Leveraged Microsoft Excel skills to input and compile data gathered from various sources.
- Modified existing software systems to enhance performance and add new features.
- Provided technical support to customers when needed.
- Managed multiple accounts simultaneously.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Built and maintained productive relationships with customers and internal partners.
- Solicited feedback from customers on their experience with products or services.
Equipment Specialist
ImmunoTek Bio Centers, LLC
Port St Lucie, Florida
11.2018 - 04.2023
- Previously Certified Nexsys PCS technician.
- Performed and reviewed equipment validations across multiple different medical devices.
- Utilized external environment monitoring systems and identified freezer trends
- Traveled to centers across multiple states for both opening validations and preventive maintenance required for the company to operate.
- Compiled reports summarizing service activity performed on each piece of equipment serviced.
- Demonstrated correct operation and preventive maintenance of medical equipment to personnel.
- Calibrated instruments for accuracy in accordance with quality assurance standards.
- Diagnosed problems using specialized test equipment such as multimeters and voltage fixture.
Associate Manager
Regal Cinemas
Jensen Beach, Florida
04.2014 - 08.2018
- Supervised staff members, performed opening and closing management duties.
- Enforced company policies.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Prioritized and delegated tasks for efficient completion within team environment.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Education
Computer Science -
Indian River State College
01.2015
Skills
- Customer Training
- Project Management
- CRM Software
- Excellent Communication Skills
- Proficient in Microsoft Excel
- Goal-Oriented
- Salesforce Experienced
- Licensed Drone Pilot
Affiliations
- Building and piloting FPV drones
- Photography
- 3D printing and design
- Playing guitar
Timeline
Account Manager
Access Medical Labs
04.2023 - Current
Equipment Specialist
ImmunoTek Bio Centers, LLC
11.2018 - 04.2023
Associate Manager
Regal Cinemas
04.2014 - 08.2018
Computer Science -
Indian River State College
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