Matthew Beck
Puyallup,WA
Summary
Goal-oriented manager with distinguished experience in Customer service / sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Detail-oriented Internet Sales Manager with 20 years of dedicated sales. Successful at closing sales quickly and managing an efficient and profitable sales team. Effective at maintaining an active social media presence and following up with customers.
Overview
22
22
years of professional experience
Work History
Account Manager
Zones Inc
02.2017 - Current
- Internet Business to business sales
- Setting up discovery collaboration calls with partners/ OEMs
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Comprehensive knowledge of IT products and solutions
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Liaised between account holders and various departments.
Sales Executive
Toyota Of Renton
05.2015 - 01.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
Internet Sales Manager
Burien Toyota
11.2011 - 03.2015
- Responded to internet inquiries and phone calls in timely matter.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior and individualized customer service.
- Exceeded targets by building, directing and motivating high-performing sales team.
Sales /Internet Sales Manager
Lexus Of Bellevue
01.2010 - 11.2011
- Setting up appts matching customer’s wants/needs to available inventory comprehensive knowledge of, products, strategies, and business philosophies master Toyota certified sales representative
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Responded to internet inquiries and phone calls in timely matter.
Sales Executive
Michael’s Toyota of Bellevue
01.2007 - 01.2010
- Over 1000 hours of sales training
- Sales, setting up appointments matching customer’s wants/needs to available inventory, Expert Sales/ business philosophies master Toyota certified sales representative setting up appointments, cold calling customers matching customer’s wants to available inventory comprehensive knowledge of strategies,and business philosophies Toyota certified sales representative
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales /Internet Sales Manager
Burien Toyota
01.2001 - 01.2007
- Responded to internet inquiries and phone calls in timely matter.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior and individualized customer service.
- Exceeded targets by building, directing and motivating high-performing sales team.
Education
High School Diploma -
John F Kennedy High School
Burien, WA08.1995
Skills
- Computer skills, MSFT Licensing/ Azure,
- Internet Sales, Marketing, Dynamics Management, Positive
- Mental attitude, quick learner, great people skills, With
- Phone Inquiries
- Budgeting and Expenditures
- Approaching Buyers
- Customer Service and Assistance
- Financial Transactions
- Bid Request Management
- Sales Quota Management
- Prospecting and Cold Calling
- Client Rapport-Building
- Registration Paperwork
- Communications Strategies
- Inquiry Requests
- Effective Presentations
- Account Acquisition
- Customer Billing
- Payment Method
- Consultative Selling Techniques
- Sales Targeting
Timeline
Account Manager
Zones Inc
02.2017 - Current
Sales Executive
Toyota Of Renton
05.2015 - 01.2017
Internet Sales Manager
Burien Toyota
11.2011 - 03.2015
Sales /Internet Sales Manager
Lexus Of Bellevue
01.2010 - 11.2011
Sales Executive
Michael’s Toyota of Bellevue
01.2007 - 01.2010
Sales /Internet Sales Manager
Burien Toyota
01.2001 - 01.2007
High School Diploma -
John F Kennedy High School
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