Shift Leader
Mackinaw Mill Creek Camping & CampMackinaw.com
Mackinaw City
06.2019 - 08.2023
- Trained new employees on company policies and operational procedures.
- Handled customer inquiries and resolved issues to maintain service quality.
- Resolved customer complaints promptly and professionally.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Managed daily workflow and scheduled staff for adequate coverage.