Matthew Benavidez
Abilene
Summary
Driven and detail-oriented professional with a proven track record at Walmart and HEB, enhancing team efficiency and customer satisfaction. Excelled in problem-solving and customer service, quickly mastering tasks to support operational goals. Demonstrated exceptional teamwork and collaboration, leveraging decision-making capabilities to exceed performance expectations. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
8
8
years of professional experience
Work History
Entertainment Team Associate
Walmart
01.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Learned all required tasks quickly to maximize performance.
Curbside Shopper
HEB Grocery Store
10.2016 - 12.2023
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Education
Bachelor of Arts - Kinesiology
05.2025
High School Diploma -
06.2018
Skills
- Decision-making capabilities
- Meeting facilitation
- Customer Service
- Problem-Solving
- Attention to Detail
- Positive Attitude
- Following Instructions
- Teamwork and Collaboration
- Cleaning
Timeline
Entertainment Team Associate - Walmart
01.2024 - Current
Curbside Shopper - HEB Grocery Store
10.2016 - 12.2023
Hardin-Simmons University - Bachelor of Arts, Kinesiology
Cooper High School - High School Diploma,