Matthew Blocher
Charlotte,NC
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Bio Options
01.2022 - Current
- Assisted in inventory review and preparing orders.
- Data Entry involving Excel
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Cashier
Clyde's Hot Chicken
06.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Arts - Business
University of North Carolina Charlotte
Charlotte, NC05.2026
Skills
- Product Recommendations
- Returns Processing
- ID Verification
- POS Systems
- Cash Handling
- Product Knowledge
- Conflict Resolution
- Proficient in Excel
- Cleaning and Sanitizing
- Time Management Skills
- Effective Communication
Involvement
Pi Kappa Phi - Delta Lambda Chapter
- Recruitment Committee.
- Social Committee.
- Actively participated in recruiting activities.
- Coordinated events and made decisions with numerous participants.
- Regular meetings attended.
- Took lead in event set ups and organization.
- Participated in fundraising for philanthropy.
Timeline
Cashier
Clyde's Hot Chicken
06.2022 - 08.2022
Administrative Assistant
Bio Options
01.2022 - Current
Bachelor of Arts - Business
University of North Carolina Charlotte
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