Jennifer Bruder

Ambitious and hardworking professional with extensive customer service experience. Capable of working independently as well as with a team. Detail oriented with the ability to prioritize work and handle multiple tasks in a fast-paced environment. Results-focused Administrative Assistant dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

• AWARDS , Applause Awards Awarded for excellence in customer service through direct feedback and recommendation of multiple end-users and financial organization representatives. Rising Star Awards Received for excellence in customer service. Awarded upon multiple recommendations from financial organizations and end users. Certificate of Appreciation In recognition of deep commitment and outstanding devotion to Metavante Corporation and the customer’s served. Certificate of Recognition for the Top 10% Quality Call Coaches Awarded multiple times for achieving the top 10% quality scores in the areas of inbound and outbound calls as well as tracking. Spotlight Award Performance Recognition Program Received upon recommendation of an end-user and upper-level management.