Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Matthew Bodo

Lake Orion,MI

Summary

Motivated business professional bringing four years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

7
7
years of professional experience

Work History

Business Owner

Self Employed
04.2020 - Current
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Expanded market reach with targeted marketing campaigns and strategic partnerships.
  • Established strong customer relationships through excellent communication and attentive service.

Server

Valentinos Italian Grill
09.2021 - 03.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Marina Dock Hand

Orion Marine
07.2018 - 10.2020
  • Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
  • Supported marina maintenance tasks for a clean and well-organized environment.
  • Streamlined vessel check-in and check-out processes to improve customer experiences.
  • Educated customers on local boating regulations and guidelines for safe navigation within the harbor area.
  • Facilitated effective communication between boat owners, staff, and management for smooth daily operations.

Car Wash Attendant

Mr. C's Car Wash
05.2017 - 04.2020
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Maintained a clean and organized work environment, ensuring the safety of customers and employees.
  • Provided excellent customer service, addressing any concerns or issues promptly and professionally.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Contributed to increased sales by upselling additional services such as waxing and detailing.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Optimized workflow by rotating between different roles within the car wash process as needed.

Education

BBA - Business Administration And Management

Northwood University
Midland, MI
12.2026

High School Diploma -

Lake Orion Community High School
Lake Orion, MI
06.2021

Skills

  • Resources Allocation
  • Strategic Planning
  • Quality Assurance
  • Issue Resolution
  • Business Development
  • Entrepreneurial Personality

Accomplishments

    Awarded best walk around booth in aftermarket as a co-captain in the 2023 Northwood University auto show.


Affiliations

  • Mentoring Middle School Students
  • Fall Clean Up for a local teacher battling cancer
  • Help kids learn the game of hockey
  • After Market Club

Timeline

Server

Valentinos Italian Grill
09.2021 - 03.2023

Business Owner

Self Employed
04.2020 - Current

Marina Dock Hand

Orion Marine
07.2018 - 10.2020

Car Wash Attendant

Mr. C's Car Wash
05.2017 - 04.2020

BBA - Business Administration And Management

Northwood University

High School Diploma -

Lake Orion Community High School

Similar Profiles

CREATE PROFILE
Matthew Bodo