Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Borland

Sapulpa

Summary

I’m a reliable and friendly team player with experience working in fast-paced restaurant environments. As a Crew Trainer at McDonald’s, I’ve helped new team members learn the ropes, kept things clean and running smoothly, and made sure guests always had a great experience. I’m quick to adapt, always ready to learn something new, and enjoy working in a fun, supportive team. I’m excited to bring my customer service skills and positive energy to Panda Express!

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
Jenks
09.2023 - Current
  • Delivered exceptional customer service by greeting guests and ensuring satisfaction throughout their visit.
  • Trained and mentored new team members in operations standards, food safety, and procedures.
  • Worked across multiple stations, including the front counter, drive-through, and kitchen.
  • Maintained clean, organized workspaces in compliance with safety procedures.
  • Adapted quickly to a fast-paced environment, helping the team meet shift goals.
  • Demonstrated leadership and teamwork in a positive, supportive environment.

Education

High School Diploma -

Jenks High School
Jenks, OK
06-2022

Skills

  • Customer service
  • Food safety compliance
  • Employee training
  • Cash handling and register operation
  • Communication skills
  • Conflict resolution
  • Quality assurance

Timeline

Crew Trainer

McDonald's
09.2023 - Current

High School Diploma -

Jenks High School

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Matthew Borland