Experienced and ambitious Loan Maager with great communication and customer service skills seeking a position with an opportunity for professional challenges in business/finance and working as a manager/team lead to create a positive environment
Overview
9
9
years of professional experience
Work History
Loan Manager
NFM Lending
03.2024 - Current
Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
Reduced loan processing time by implementing efficient workflow management systems.
Maintained a strong understanding of market trends and competitor offerings, allowing for the strategic positioning of products to attract new customers while retaining existing ones.
VP of Mortgage Lending/Mortgage Loan Officer
Guaranteed Rate
03.2022 - 03.2024
Managing loan officers and their production
Creating and implementing processes generating and increasing production
Team Lead/Pipeline Manager
CrossCountry Mortgage
10.2019 - 01.2022
Loan Officer Assistant
Helped close nearly 1200 loans
Server
Carrabbas
07.2015 - 01.2019
Establish a positive working environment with my staff that promotes teamwork and excellence
Train and oversee new employees
Tasked with opening and closing responsibilities
Following up with guest issues and ensuring all guests feel cared for
Education
B.A. Degree - Finance, Economics
University of South Florida
Sarasota, FL
06-2025
Associates Degree - Liberal Arts & Sciences
State College of Florida
Bradenton, FL
08.2018
High School Diploma -
Bayshore High School
Bradenton, FL
06.2014
Skills
Loan Processing
Customer Service
Documentation Review
Loan Origination
Income Evaluation
Cohesion
Skillsinterestsawards
3 Years Sales and Management Experience
4+ Years Customer Service and Restaurant Experience
University Dean's List - USF
High School Sports (Baseball, Football)
Graduating with Upper Second-Class Honors - SCF
Intramural Sports - USF
Timeline
Loan Manager
NFM Lending
03.2024 - Current
VP of Mortgage Lending/Mortgage Loan Officer
Guaranteed Rate
03.2022 - 03.2024
Team Lead/Pipeline Manager
CrossCountry Mortgage
10.2019 - 01.2022
Server
Carrabbas
07.2015 - 01.2019
Associates Degree - Liberal Arts & Sciences
State College of Florida
High School Diploma -
Bayshore High School
B.A. Degree - Finance, Economics
University of South Florida
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