Matthew Brill
Assistant General Manager
Elkhorn,WI
Summary
Results-oriented Assistant Manager with extensive experience in leading and motivating teams to achieve exceptional performance. Skilled in analyzing complex business operations and implementing effective strategies to drive revenue growth and increase customer satisfaction. Proven track record in streamlining processes, improving operational efficiency, and delivering outstanding results. Excellent interpersonal and communication skills, able to build strong relationships with colleagues, clients, and vendors to ensure seamless operations. Dedicated and detail-oriented professional committed to delivering exceptional customer service and exceeding organizational goals.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Stay-At-Home Dad
Brill Household
07.2013 - Current
- Manage multiple schedules by creating and implementing routines for a household of two adults and three children
- Establish budgets for utilities, food and other necessities to maintain fiscal responsibility
- Coordinate medical appointments for all family members and follow up with health care providers
- Provided a nurturing and safe environment, offering emotional support and guidance to promote the overall well-being of the family
- Developed and implemented creative learning activities and educational games to stimulate cognitive and social development of the children.
Assistant General Manager
Comfort Suites of Lake Geneva
08.2005 - 07.2013
- Assisted in overseeing daily operations and strategic planning for a fast-paced hotel, ensuring high-quality customer service and efficient staff performance
- Managed scheduling, training, and performance evaluations for a team of 20+ employees, resulting in improved productivity and reduced turnover rates
- Played a key role in maintaining compliance with health and safety regulations, conducting regular audits and inspections, and addressing any issues promptly
- Collaborated with the General Manager to develop and implement sales strategies, leading to an increase in overall revenue.
Education
EMT / Paramedic
Northern Illinois Medical Center
McHenry 06.1997 - 05.1998
EMT / Paramedic in Emergency Medical Services - undefined
Madison Area Technical Technical College
06.1997 - 05.1998
Associate of Applied Science - Fire Protection Services
Madison Area Technical College
Madison, WI 09.1995 - 05.1997
EMT Basic in Emergency Medical Services - EMT Basic in Emergency Medical Services
Madison Area Technical College
Madison, WI 09.1995 - 05.1996
Skills
Strong Managerial Skills
Consistency Among All Stakeholders
Effective Communication
Confidence with POS Technology
Effective Budgeting Skills
Problem Solver Extraordinaire
ServSafe Certified - March 2024
Certified Pool Operator - March 2024
Timeline
Stay-At-Home Dad
Brill Household
07.2013 - Current
Assistant General Manager
Comfort Suites of Lake Geneva
08.2005 - 07.2013
EMT / Paramedic
Northern Illinois Medical Center
06.1997 - 05.1998
EMT / Paramedic in Emergency Medical Services - undefined
Madison Area Technical Technical College
06.1997 - 05.1998
Associate of Applied Science - Fire Protection Services
Madison Area Technical College
09.1995 - 05.1997
EMT Basic in Emergency Medical Services - EMT Basic in Emergency Medical Services
Madison Area Technical College
09.1995 - 05.1996