Matthew Burd
Bangor,PA
Summary
Detail-oriented delivery driver dedicated to providing exceptional customer service and ensuring timely deliveries. Skilled in coordinating routes and adhering to safety regulations, contributing to operational efficiency and positive customer experiences.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Delivery Driver
Daikin Comfort Technologies, Inc.
Allentown, Pennsylvania
09.2019 - Current
- Delivered HVAC equipment to residential and commercial locations, and other branches with efficiency.
- Delivered goods in a timely and safe manner, while adhering to speed limits and all traffic regulations.
- Coordinated with dispatch for timely route planning and necessary adjustments, while grouping deliveries in the most efficient order.
- Conducted daily pre and post inspections of delivery vehicles, ensuring safety and operational readiness.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained delivery logs and documentation to support accurate inventory tracking.
- Communicated with customers to confirm delivery details and address inquiries and resolved any customer service issues or concerns in a professional and courteous fashion.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Operated forklift to assist warehouse personnel in picking orders when necessary, loading and unloading delivery trucks, and following safety protocols.
- Maintained yearly DOT Medical Card and clean driving record with zero accidents or incidents.
Delivery Driver
RJ Walker
Nazareth, PA
12.2016 - 09.2019
- Delivered HVAC equipment efficiently to residential and commercial locations and other branches, while adhering to all traffic regulations.
- Demonstrated good communication with customers to confirm delivery details and address inquiries.
- Maintained daily driver logs and clear record-keeping of paperwork associated with orders.
- Operated forklift and assisted warehouse personnel in picking orders, loading trucks, and maintaining a safe working environment.
- Assisted front counter staff with answering phones and entering customer orders.
Education
Graduate Certificate - Broadcast Media Arts
Warren County Technical School
Washington, NJ06-2001
High School Diploma -
Belvidere High School
Belvidere, NJ06-2001
Skills
- Safety compliance
- Clean driving record
- Efficient Delivery recordkeeping
- Skilled forklift operator
- Effective communication
- Excellent Customer service
- Attention to detail
- Dependable and reliable
- Positive attitude
- Courteous and polite demeanor
Certification
- Forklift Certified
Timeline
Delivery Driver
Daikin Comfort Technologies, Inc.
09.2019 - Current
Delivery Driver
RJ Walker
12.2016 - 09.2019
Graduate Certificate - Broadcast Media Arts
Warren County Technical School
High School Diploma -
Belvidere High School