Matthew Burt
Austin,TX
Summary
Seasoned business leader with a proven track record at Liquid Logistics and Charity Motorsports, excelling in operations management and customer relations. Expert in driving business growth, enhancing financial stability, and building strong client relationships. Achieved significant repeat business through exceptional service and team leadership. Skilled in financial management and business development, consistently delivering improved performance outcomes.
Overview
13
13
years of professional experience
Work History
Owner
Liquid Logistics
06.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Operations Manager
Charity Motorsports
01.2017 - 06.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Owner
BZ Motors
01.2012 - 01.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Bachelor of Arts - Business Management
Texas Tech University
Lubbock, TX05.2006
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Operations Management
- Business Management
- Financial Management
Youth Sports Coach
Head coach for football and basketball ages 6-12.
Timeline
Owner
Liquid Logistics
06.2019 - Current
Operations Manager
Charity Motorsports
01.2017 - 06.2019
Owner
BZ Motors
01.2012 - 01.2016
Bachelor of Arts - Business Management
Texas Tech University
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