Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Matthew Calderon

Jersey City,NJ

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Server

Mathews
09.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Bartender

The Venetian
03.2009 - 08.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Security Officer

J.CREW
04.2008 - 07.2012
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.

Education

High School Diploma -

Passaic High School
Passaic, NJ
06.2006

Skills

  • Food Inspection
  • Daily Specials Memorization
  • Guest Engagement
  • Food Delivery
  • Threat Management
  • Crime Prevention
  • Emergency Management
  • CCTV Monitoring
  • Document Management
  • Investigation Documentation

Certification

Sora License December 2023

Sora License April 2009

Languages

Spanish
Native or Bilingual

References

References available upon request.

Timeline

Server

Mathews
09.2022 - Current

Bartender

The Venetian
03.2009 - 08.2022

Security Officer

J.CREW
04.2008 - 07.2012

High School Diploma -

Passaic High School

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Matthew Calderon