Real world experience in business ownership, executive, managerial, and team member across several careers.
20+ years of experience in Audio and lighting
6 years as a Level 2 IT support tech with a large financial institution
18 years as a small business owner being a freelance live concert production contractor.
Proven record of quality customer service Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Entertainment / Manager
Nashville North
03.2022 - Current
Schedule live entertainment for venue within monthly budget
Design, layout and implement all audio, lighting and control systems.
Coordinate logistics with touring personnel
Provide all sound production using venue equipment.
Build and maintain social media and website presence
Owner/ Audio / Lighting Engineer
Soundwave Productions
06.2000 - Current
Providing professional sound and lighting services for any type of event with focus on live music. Clients include national and local bands, club venues, touring acts, county fairs, festivals, weddings and corporate parties.
Sketch, organize and execute event day logistics, stage plots & scheduling. Pre-design lighting & speaker concepts unique to each event with respect to talent/venue space & theme.
Ensure proper power requirements with a balanced load on multiple distribution units.
Mix all audio, program lighting and run the entire show.
Direct event staff & stage crew as to their responsibilities and expectations.
Breakdown and load all equipment at end of event, secure future gigs.
Coordinate logistics with venue staff and touring personnel.
VP of Operations
Dolans Venue
04.2017 - 03.2022
Work with county government for proper permitting
Oversee daily operations of staff, upkeep of facility.
Book events including concerts, weddings, private parties
Ensure all requirements of event are met
IT Hardware Support Technician Level 2
Landmark Credit Union
01.2007 - 01.2013
Tech support for 16 Credit union Branches as assigned by the ticketing system.
Troubleshoot printer problems and network connectivity issues.
Installed software and telecommunications devices such as computers, system software, hardware, and cabling.
Conducted computer diagnostics processes to investigate and diagnose hardware and software problems. Replaced defective components, providing technical assistance throughout the process.
Assisted in notifications to licensing asset manager regarding unused licenses, always following proper controls in accordance with company policy and procedure.
Provided first and second level hardware, software, and network support to computer users throughout all SE WI credit union locations.
Responded to and completed IT help tickets in a timely manner, escalating larger or more complex issues to appropriate IT staff.
Performed data backups and maintained an inventory of computer parts for emergency repairs.
When requested, assisted site with facilities support, including space planning, security, safety, storage, and vendor relations.
Complied with all policies, procedures and regulations relating to job duties, always protecting confidentialities that come along with an IT role and the banking industry as a whole.
Credited with solving the long-standing, branch-wide system/software compatibility failure to allow a company wide upgrade
Education
Some college - IT support and computer networking
WCTC
Waukesha, WI
Skills
Information Security
Customer Service
Management
LAN
Operating Systems
Project Management
IT Support
Active Directory
DHCP
Soldering
Network Administration
Maintenance
Cabling
POS
Technical Support
DNS
Analog
Lighting
VMWare
Microsoft Office
IT Experience
Network Support
Desktop Support
Supervising experience
10 Key Calculator
Administrative Experience
Shift management
Lighting Design
Microsoft Exchange
Microsoft Windows
Leadership
Certification
Driver's License
CompTIA Security+
Additional Information
Steven Gulke - 414-397-1460 Matalex Event services
Peter Jest - 414-332-3061 Shank Hall
Rick Pomeroy - 414-510-9184 Landmark Credit Union
John Dolan - 615-414-1089 Dolan's Venue
Jason Klagstad - 262-327-3849 Former WAMI President
CNA- certified nursing assistant at Evertrue Buffalo Valley Lutheran VillageCNA- certified nursing assistant at Evertrue Buffalo Valley Lutheran Village