Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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Matthew Capio

West Palm Beach

Summary

Dynamic Sales Representative with a proven track record at ShoePeriorWellington, excelling in customer service and conflict resolution. Leveraged product knowledge and effective communication to enhance sales strategies, resulting in increased customer satisfaction. Recognized for exceptional problem-solving abilities and maintaining a professional demeanor in high-pressure situations.

Overview

1
1
Certification

Work History

Sales Representative

ShoePeriorWellington
Wellington
02.2025 - 04.2025
  • Provided product knowledge to customers about shoe features and brands.
  • Collaborated with team members to create engaging promotional displays.
  • Handled customer inquiries and resolved issues effectively and professionally.
  • Educated customers on proper shoe care and maintenance techniques.
  • Greeted customers in a friendly and professional manner.
  • Maintained a high level of professionalism at all times while interacting with both internal staff members and external customers.
  • Processed customer payments using cash register or point-of-sale system.
  • Followed company policies and procedures to provide excellent customer service.
  • Provided product knowledge to customers on different styles of shoes.
  • Maintained updated records of inventory, sales, orders, returns.
  • Developed strategies for increasing sales opportunities through effective marketing techniques such as promotions or discounts.
  • Demonstrated exceptional problem-solving skills when dealing with customer complaints or issues.
  • Performed daily opening and closing procedures including setting up registers, counting money in drawers.

Education

High School Diploma -

Florida Virtual School
Orlando, FL
05-2024

Skills

  • Conflict resolution
  • Time management
  • Problem solving
  • Effective communication
  • Attention to detail
  • Relationship building
  • Professional demeanor
  • Team collaboration
  • Customer service
  • Sales strategies
  • Product knowledge

Accomplishments

  • Civil Air Patrol Billy Mitchell Award (2nd Lt.)
  • Civil Air Patrol Amelia Earhart Award (Captain.)
  • Red Service Ribbon Award (2+ years of service)
  • Community Service Ribbon Award (Over 200 hours)

Certification

  • Private Pilots License (Over 200 hours of flight time)
  • Instrument Rating (Pending)
  • Commercial Pilots License (Pending)
  • Part 107 License (Drone License)

Affiliations

1. Aviation Training (Private Pilot License, 213+ Flight Hours)

  • Demonstrated discipline, focus, and responsibility through rigorous flight training.
  • Progressed to Instrument and Commercial Single-Engine certifications while attending college.
  • Passionate about aviation safety, mentorship, and pursuing future CFI/CFII roles.

2. Entrepreneurial Ventures

  • Founded multiple business projects, including:
    WaveRise Essentials: A fitness accessories Shopify dropshipping store.
    KYNDRAL: A fashion brand inspired by streetwear and modern culture.
    OfferUp/eBay Reselling: Built experience in e-commerce, customer service, and online marketing.
  • Skills gained: branding, digital marketing, supplier negotiation, trend analysis.

3. Creative Content & Branding

  • Designed social media content for personal brands and projects.
  • Produced and edited promotional videos and motivational short-form content.
  • Gained experience in logo design, audience engagement, and aesthetic cohesion.

4. Physical Wellness & Fitness

  • Consistently maintains a healthy lifestyle and gym routine.
  • Interested in athletic wear trends, which influences business decisions and personal branding.

Timeline

Sales Representative

ShoePeriorWellington
02.2025 - 04.2025

High School Diploma -

Florida Virtual School

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