Matthew Carroll
Cincinnati,OH
Summary
Dynamic General Manager with a proven track record at Holtman's Donuts, excelling in operations management and team leadership. Spearheaded strategic marketing initiatives, boosting brand awareness and enhancing customer service. Skilled in training and coaching, I foster high-performing teams while optimizing inventory control to reduce waste and improve efficiency.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
13
13
years of professional experience
Work History
General Manager
Holtman's Donuts
Cincinnati, OH
04.2016 - Current
- Oversaw daily operations, ensuring efficiency and adherence to quality standards.
- Developed and implemented strategic marketing initiatives to increase brand awareness.
- Led team training programs, enhancing staff performance and customer service skills.
- Managed inventory control processes, reducing waste and improving supply chain efficiency.
Kitchen Manager
Son of a Preacher Man
Cincinnati, OH
02.2015 - 04.2016
- Supervised kitchen staff to ensure adherence to safety and sanitation standards.
- Developed and implemented streamlined workflows for food preparation and service efficiency.
- Managed inventory control, optimizing stock levels to reduce waste and improve cost-efficiency.
- Trained new employees in cooking techniques and operational procedures to enhance team performance.
Line Cook
Jeff Ruby Culinary Entertainment
Cincinnati, OH
01.2014 - 03.2015
- Prepared high-quality ingredients and dishes in accordance with restaurant standards.
- Collaborated with kitchen staff to ensure timely meal delivery and service efficiency.
- Maintained cleanliness and organization of kitchen workstations, adhering to health regulations.
- Assisted in menu development by providing feedback on dish presentations and flavor profiles.
Sales Associate
T-Mobile
Cincinnatus, NY
02.2013 - 02.2015
- Provided exceptional customer service, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and minimizing stockouts.
- Trained new sales associates on company policies and sales techniques.
- Developed product displays, increasing visibility and driving sales.
Education
Associate of Arts - Culinary
Midwest Culinary
Cincinnati 05-2013
High School Diploma -
Milford High School
Milford, OH06-2001
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Team leadership
Timeline
General Manager
Holtman's Donuts
04.2016 - Current
Kitchen Manager
Son of a Preacher Man
02.2015 - 04.2016
Line Cook
Jeff Ruby Culinary Entertainment
01.2014 - 03.2015
Sales Associate
T-Mobile
02.2013 - 02.2015
Associate of Arts - Culinary
Midwest Culinary
High School Diploma -
Milford High School