Matthew Cervantes
Dallas,TX
Summary
Logistics and warehouse worker with CDL Class A, forklift certification, and experience supporting freight movement, inventory counts, and loading dock operations. Adds value through safe material handling, clean paperwork, and consistent follow-through on delivery schedules and warehouse tasks.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Warehouse Associate /Class A CDL Truck Driver
Tforce Freight
Irving, Texas
09.2024 - Current
- Loaded freight trailers following TForce Freight safety and handling procedures.
- Operated forklifts for warehouse loading, unloading, and trailer movement.
- Transported freight between storage locations and loading docks, facilitating timely and accurate deliveries., stock and other materials to and from storage and production areas and loading docks.
- Maintained forklift training and certification, ensuring compliance with company policies and safety standards.
- Operated CDL trucks for employer transportation routes and delivery schedules.
- Inspected vehicles before trips and reported maintenance concerns.
- Loaded and secured freight according to safety rules and weight limits.
- Followed DOT regulations, traffic laws, and company driving procedures.
- Maintained clean cab conditions and completed post-trip checks.
- Developed customer relationships through active listening and effective communication, enhancing service satisfaction.
Operations Manager
Redi Carpet
09.2020 - 08.2022
- Scheduled contractors for shifts based on customer traffic patterns and employee strengths, ensuring optimal service delivery.
- Delegated installation requirements and daily tasks to employees, enhancing workflow and efficiency in operations.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Monitored stock levels and alerted purchasing and replenishment teams to shortages, facilitating timely restocking and minimizing disruptions.
- Participated in physical inventory counts to keep information accurate and current.
- Performed inventory cycle counting and identified discrepancies.
Office Clerk
Ken’s Muffler
02.2020 - 09.2020
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Drove company vehicles to transport tools, equipment, and supplies to and from shop.
Delivery Driver
PDQ
06.2017 - 02.2020
- Executed on-time deliveries by selecting optimal routes to enhance customer satisfaction.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated delivery updates with dispatch and store teams
- Resolved customer service complaints with professionalism and expertise, fostering trust and loyalty.
- Completed all delivery paperwork accurately, ensuring compliance and accountability.
Education
Commercial Drivers License - Commercial Truck Driving License
On Track Truck Driving School
Arlington, TX05-2023
GED -
Sunset High School
Dallas, TX01-2000
Skills
- CDL Class A license
- Certified forklift operator
- Vehicle inspections
- Shipping coordination
- Inventory counting
- Warehouse safety
- Time management
- Customer service
Languages
English
Full Professional
Spanish
Professional
Timeline
Warehouse Associate /Class A CDL Truck Driver
Tforce Freight
09.2024 - Current
Operations Manager
Redi Carpet
09.2020 - 08.2022
Office Clerk
Ken’s Muffler
02.2020 - 09.2020
Delivery Driver
PDQ
06.2017 - 02.2020
Commercial Drivers License - Commercial Truck Driving License
On Track Truck Driving School
GED -
Sunset High School