Matthew Cestaro
East Haven,CT
Summary
Accomplished Sales Representative and Signals Intelligence Analyst with a proven track record at Branhaven Chrysler Jeep Dodge and the United States Air Force. Excelled in customer relationship building and intelligence gathering, boosting sales through strategic planning and enhancing operational security. Skilled in negotiation and data interpretation, consistently exceeding quotas and improving decision-making processes.
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
14
14
years of professional experience
Work History
Sales Representative
Branhaven Chrysler Jeep Dodge
04.2016 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Signals Intelligence Analyst
United States Air Force, USAF
01.2011 - 08.2015
- Participated in briefings and presentations, sharing expert insights into current trends and emerging threats within the signals intelligence landscape.
- Conducted quality control measures on collected data sets, ensuring accuracy prior to dissemination among team members.
- Improved operational security protocols through regular evaluation and updating of existing policies and procedures.
- Enhanced signals intelligence analysis accuracy by implementing advanced tools and techniques.
- Created actionable intelligence reports for higher-ups, aiding in strategic decision-making processes.
- Evaluated complex datasets using sophisticated analytical methods, resulting in more precise targeting decisions during military operations.
Education
High School Diploma -
East Haven High School
East Haven, CT06-2004
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Negotiation tactics
- Objection handling
- Strategic planning
- Collaborative teamwork
- Adaptive learning
- Threat assessment
- Intelligence gathering
- Data interpretation
Timeline
Sales Representative
Branhaven Chrysler Jeep Dodge
04.2016 - Current
Signals Intelligence Analyst
United States Air Force, USAF
01.2011 - 08.2015
High School Diploma -
East Haven High School
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