Matthew Chambliss
Niceville
Summary
Dedicated driver with a strong focus on customer service, safety compliance, and reliable route management. Proven ability to resolve conflicts and efficiently handle cash transactions, ensuring a positive experience for customers.
Overview
22
22
years of professional experience
Work History
Driver
Domino's Pizza
Valparaiso
09.2007 - Current
- Operated cash register and processed transactions efficiently.
- Provided cash register operations and handled customer payments.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Demonstrated excellent customer service skills at all times.
- Guided customers in product selection and addressed inquiries to enhance their shopping experience.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Addressed and resolved customer complaints, fostering satisfaction and encouraging loyalty.
- Answered store and merchandise questions and led customers to wanted items.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Educated customers on promotions and loyalty programs.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Answered incoming calls regarding product inquiries or orders.
- Answered telephone to give callers store information and look up order details.
- Coordinated with team members to efficiently restock shelves, maintaining product availability.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Monitored inventory levels and reported discrepancies accurately.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Assisted with loading and unloading deliveries from vendors.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Performed daily opening and closing procedures for store operation.
- Maintained records related to sales for store management.
- Placed special orders or called other stores to find desired items.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained records related to sales for store management.
- Placed special orders or called other stores to find desired items.
Delivery Driver
Pizza Hut
Niceville
09.2004 - 09.2007
- Delivered pizzas efficiently to customers in various locations.
- Communicated with customers to confirm orders and address inquiries.
- Followed all safety protocols while driving and handling food products.
- Collaborated with kitchen staff to ensure timely order preparation.
- Managed cash transactions and processed payments accurately, ensuring seamless financial interactions at delivery sites.
- Delivered exceptional customer service, enhancing customer satisfaction and fostering repeat business during each delivery interaction.
- Assisted in training new drivers on delivery procedures and best practices.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Resolved customer service complaints professionally, reinforcing trust and loyalty through knowledgeable responses.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Checked tires for proper inflation before leaving on each route.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported delays and accidents to stations using telephones or two-way radios.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
Education
High School Diploma -
Northwest Florida State College
Niceville, FL05-2004
Skills
- Route management
- Safe driving practices
- Transportation
- Safety compliance
- Cash handling
- Punctual and reliable
- Flexible schedule
- Work ethic
- Conflict resolution
- Relationship management
- Communication skills
- Clean driving record
Skills
- Microsoft Word
- Microsoft Excel
- Powerpoint
- Google Sheets
- TradingView
- Python
- PyQ6
- Streamlit
- FastAPI
- Flask
- HTML
- CSS
- Selenium
- Kali Linux
- Termux
- Pandas
- OpenPyXL
- Matplotlib
Timeline
Driver
Domino's Pizza
09.2007 - Current
Delivery Driver
Pizza Hut
09.2004 - 09.2007
High School Diploma -
Northwest Florida State College