Matthew Chavez
Everett
Summary
Dedicated Retail Parts Specialist with strong expertise in inventory management, customer service, and team training. Proven ability to enhance product availability and customer satisfaction through effective parts selection and operational efficiency.
Overview
10
10
years of professional experience
Work History
Retail Parts Specialist
Oreilly Auto Parts
Snohomish, WA
06.2020 - Current
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Provided expert guidance on parts selection and compatibility for customer inquiries.
- Trained new staff on store systems, operational procedures, and customer service standards.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Developed comprehensive knowledge of various automotive systems which led to more efficient and accurate product recommendations.
- Increased customer satisfaction by providing exceptional service and accurate product information.
- Driving to deliver parts to varies different Auto shops.
- Turn rotors and build hydraulic lines.
- Open and close the store.
- Making bank deposits
- Maintained current knowledge of industry trends, products, and technologies to better serve customers'' needs.
- Check in the freight and send returns back to distribution centers
Farm Hand
Stocker Farms
Snohomish, WA
09.2019 - 11.2019
- Trained new staff on farm procedures and safety protocols to enhance team effectiveness.
- Helped set up for seasonal activities
- Knowledge of machine operations and usage of tractors
Hardscaper
John Garcia
Snohomish, WA
01.2016 - 01.2018
- Experience in installation of pavers, retaining walls, and outdoor structures for diverse landscaping projects.
- Prepared surfaces for work by smoothing imperfections on ground or with close structures.
- Used rakes and shovels to spread, level and smooth concrete.
- Established a strong reputation within the community for delivering top-notch hardscaping services with honesty, integrity, and professionalism.
- Ensured safety on job sites by complying with industry regulations and best practices for hardscaping installations.
- Maximized efficiency on job sites by maintaining clean workspaces, organizing tools/materials properly, and delegating tasks based on individual strengths within the team.
- Help with obtaining materials and dropping them off at designated locations
- Prep areas for installation for rock walls, pavers, flag stone, etc.
Education
High School Diploma -
Monroe High School
Monroe, WA06.2016
Skills
- Merchandising strategies
- Returns processing
- Stock control
- Ordering parts
- Forklift operation
- Parts installation
- Inventory management
- Invoice processing
- Vehicle operations
- Shipping coordination
- Supply orders
- Delivery coordination
- Inventory auditing
- Cycle counting
- Parts recommendation
- Returns management
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Honest and dependable
Timeline
Retail Parts Specialist
Oreilly Auto Parts
06.2020 - Current
Farm Hand
Stocker Farms
09.2019 - 11.2019
Hardscaper
John Garcia
01.2016 - 01.2018
High School Diploma -
Monroe High School