Matthew Coleman
Wichita,KS
Summary
With over 20 years in the Wine & Spirits Industry and as a self professed degree holder in all three phases of the Alcoholic Arts, (Wine, Spirits & Beer), I certainly have plenty of retail experience. Multiple Industry related trips both professionally and personal to further educate & enlighten.
Overview
20
20
years of professional experience
Work History
Director of Wine
Auburn Spirits, Auburn Wine & Spirits
02.2013 - Current
- Set up wine tastings to bring in business and promote special offerings.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
- Implemented new promotional strategies, dramatically increasing business.
- Represented establishment professionally with guests and earned consistent repeat and referral business.
- Trained staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
Sales Representative
SGWS
10.2008 - 10.2012
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Assistant to the Director
Jacob Liquor
04.2006 - 10.2008
- Oversaw purchasing and organization of wine inventory.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Assistant Manager
Groves Liquor
09.2003 - 04.2006
Education
No Degree - Liberal Arts And General Studies
Wichita State University
Wichita, KSSkills
- Vendor Negotiations
- Wine Tasting Events
- Special Events
- Inventory Management
- Event Planning and Execution
- Wine Production Understanding
- Attention to Detail
- Team Leadership
- Problem Solving Abilities
- Supplier Relationship Management
- Customer Service Excellence
- Staff Training and Development
- Wine Sales Strategy
Accomplishments
CSW, currently working on the CSS.
Affiliations
- Rotary International
Timeline
Director of Wine
Auburn Spirits, Auburn Wine & Spirits
02.2013 - Current
Sales Representative
SGWS
10.2008 - 10.2012
Assistant to the Director
Jacob Liquor
04.2006 - 10.2008
Assistant Manager
Groves Liquor
09.2003 - 04.2006
No Degree - Liberal Arts And General Studies
Wichita State University
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