Matthew Cooper

Executed time-sensitive and metric-driven tasks to enhance operational efficiency.

• Navigated routes using GPS technology to ensure timely deliveries.
• Delivered customer orders accurately and efficiently within designated timeframes.
• Communicated effectively with customers to confirm delivery details and resolve issues.
• Collaborated with team members to optimize delivery schedules and reduce delays.
• Delivered packages to customer doorsteps and business offices.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Managed customer inquiries and complaints in polite and professional manner.

• Supported distribution of vehicle parts, furniture, medications, and essential items across the tri-state area.,Coordinated logistics to ensure timely delivery of automotive components, home furnishings, pharmaceuticals, and everyday essentials within the tri-state region.,Successfully facilitated the delivery of critical goods, including car parts, furniture, and medications, to meet community needs in the tri-state area.

Oversaw food and grocery delivery operations to ensure timely service.

• Loaded truck and properly secured items to prevent damage for deliveries.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
• Kept detailed mileage and fuel reports to track overall fuel costs.

• Coordinated logistics for transportation of goods from Maine to Upstate New York and across New England along East Coast of United States.
• Facilitated the movement of diverse items, such as luxury furniture to Manhattan and distinctive elk heads with antlers to Northern Maine.

• Mowing, spring & fall cleanup, gutter repair & cleaning, house power washing, planting & hedge trimming… all aspects of outdoor yard services.
• Many senior/ discounted accounts including South Killingly Cemetery maintenance & grave upkeep.

• Assisted with measuring and cutting materials for carpentry projects.
• Helped maintain tools and equipment to meet safety standards.
• Supported lead carpenter in constructing residential frameworks.
• Collaborated with team members to complete projects on schedule.

Supported property upkeep and construction initiatives to enhance visitor experience at Connecticut state parks.

• Installed windows and doors with precision, ensuring proper alignment and sealing.
• Conducted thorough measurements to guarantee accurate fit and compliance with safety standards.
• Collaborated with team members to streamline installation processes and improve efficiency.
• Efficient with tools, techniques, and safety practices for optimal performance.

• Laborer and apprentice

Supported daily operations by assisting skilled tradespeople with various tasks.,Contributed to team efforts by learning and applying essential skills under supervision.