Matthew Cornett
Raleigh,NC
Summary
Dynamic Associate System Administrator at Ferguson with expertise in SQL database management and WMS troubleshooting. Proven ability to enhance operational efficiency through advanced data analysis and effective communication skills. Strong customer relationship management skills, consistently delivering exceptional service in a timely manner, while adapting to diverse roles and challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate System Administrator
Ferguson
Raleigh, North Dakota
01.2025 - Current
- Operated as a system administrator for a WMS (Warehouse Management System), using a SQL database and a primary Unix-based sales system
- Performed remote configurations on U.S. and Canadian-based servers for printers, SQL databases, and a multitude of mobile devices for WMS and Dispatch Systems.
- Investigate errors within WMS systems, including control over conveyance, storage systems, pack size machines, mobile devices, and a range of printer types.
- Developed advanced SQL statements and formatted them into Excel to allow for quicker resolution of tickets.
- Assisted in managing user accounts and permissions in Active Directory, as well as record recreation when provisioning failed
Counter Sales Associate
Ferguson
Raleigh, NC
12.2023 - 12.2024
- Worked with a large variety of customers, being trained in dual-trade plumbing and HVAC, and fulfilling any responsibilities designated to me
- Developed an understanding of the product, as well as always seeking learning opportunities to further knowledge.
- Operated in both customer-facing and warehouse positions, the role of floating counter-sales required travel times of up to 2 hours, and fulfilling whatever role was being covered.
- Worked with a Unix and later Linux Red Hat sales system, often requiring the custom creation of items and customers in the system to certain specifications.
Express Technician
Fred Anderson Nissan
Raleigh, North Dakota
12.2022 - 11.2023
- Conducted inspections to identify mechanical issues and recommend repairs.
- Utilized diagnostic tools to troubleshoot vehicle malfunctions effectively.
- Recorded and logged maintenance procedures for customer benefit, and interacted with customers to explain procedures and their benefits.
- Sold customers a variety of preventative maintenance services through positive interactions and marketing skills.
- Collaborated with team members to streamline service processes and improve efficiency.
Education
Some College (No Degree) - Cybersecurity
North Carolina State University
Raleigh, NCSkills
- SQL database management
- Active Directory management
- WMS troubleshooting
- Remote server configuration
- Unix system administration
- Customer relationship management
- Data analysis techniques
Certification
- AZ-900 certified as of 8/2/25
- IronCircle Cybersecurity Professional Program certified
- Certificate of completion for NSCU and IronCircle's Cybersecurity Bootcamp
- Awaiting test date for COMPTIA Security+
- Awaiting test date for AWS certification
Timeline
Associate System Administrator
Ferguson
01.2025 - Current
Counter Sales Associate
Ferguson
12.2023 - 12.2024
Express Technician
Fred Anderson Nissan
12.2022 - 11.2023
Some College (No Degree) - Cybersecurity
North Carolina State University