Matthew Corso
Stuart
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
HCA Physician Services
Ft. Pierce, FL
06.2025 - Current
- Assisted in patient examinations and documented medical histories accurately.
- Managed appointment scheduling and coordinated with healthcare providers effectively.
- Performed routine laboratory tests and maintained equipment cleanliness standards.
- Educated patients on medication usage and preventive healthcare measures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Supported clinical staff in administering vaccinations and other treatments efficiently.
- Streamlined patient intake processes, enhancing overall workflow efficiency.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Server Trainer
Chili's Bar and Grill
Stuart, FL
10.2019 - 06.2025
- Trained new servers in menu knowledge and customer service protocols
- Facilitated onboarding sessions to enhance team efficiency and performance
- Monitored service quality to ensure adherence to Chili's standards
- Developed training materials that improved consistency in service delivery
- Collaborated with management to identify areas for operational improvement
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
- Led by example, demonstrating exemplary customer service and work ethic, setting high standard for trainees.
Education
Associate of Science - Medical Assisting
Fortis College
Port Saint Lucie, FL06.2025
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Effective time management
- Safe food handling
- Menu memorization
- Order accuracy
- High volume dining
- Upselling strategies
- Team member training
- POS system proficiency
- Cash handling
- Food presentation
- Server etiquette
- Tableside service
- Employee mentoring
- Server management
- Food and beverage pairings
- New employee mentoring
Certification
- Certified Medical Assistant (CCMA)
- Servesafe
Timeline
Certified Medical Assistant
HCA Physician Services
06.2025 - Current
Server Trainer
Chili's Bar and Grill
10.2019 - 06.2025
Associate of Science - Medical Assisting
Fortis College