Summary
Overview
Work History
Education
Skills
Tennis and Tennis
Personal Information
Graduated with Honors
Languages
Timeline
Generic

Matthew Cowan

Pikeville,NC

Summary

I play Tennis and enjoy spending time with my family. My brother is my best friend!

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in role.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

3
3
years of professional experience

Work History

Cashier, Stocker, Customer Lead,

Food Lion
08.2023 - Current

I enjoy meeting people!

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Education

High School Diploma - Associates of Art

Wayne School of Engineering
Goldsboro, NC
05-2024

Associate of Arts - Associates of Art

Wayne Community College
Goldsboro, NC
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash register systems
  • Payment processing
  • Product restocking

Tennis and Tennis

I love Tennis!  I get to exercise and do something I enjoy doing!

Personal Information

Title: Student

Graduated with Honors

I like challenges and work hard to achieve my goals.  I am dedicated as you can see by my time employed at Food Lion in Pikeville.  My only reason for wanting to leave Food Lion is I need to work more than 10 hours of week.  They company has been consistently cutting hours and I need to work more hours.  Food Lion has been a great company to work for and I know they will continue to be a great company. I would like to continue my education but i need to save money to be able to return to school.  My parents work hard and they do their best but I feel I can help to lessen the burden of the cost of my education by working and helping to pay my way through school.  Thank You for your time.

Languages

English
Native or Bilingual

Timeline

Cashier, Stocker, Customer Lead,

Food Lion
08.2023 - Current

High School Diploma - Associates of Art

Wayne School of Engineering

Associate of Arts - Associates of Art

Wayne Community College
Matthew Cowan