Cultivate warm relationships with regular customers
Bus and reset tables to keep dining room and work areas clean
Arrange and prepare tables for customers to offer memorable experiences to guests and foster repeat business
Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Olivellas Pizza And Wine
09.2022 - 03.2023
Worked with POS system to place orders, manage bills and handle complimentary items
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Car Salesman
Mazda Of Mesquite
02.2022 - 09.2022
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
Negotiated purchase prices and explained sales, warranty and optional products.
Project Manager
American Roofing Company
09.2021 - 03.2022
Identified plans and resources required to meet project goals and objectives
Interacted with home owners to make sure everything was up to standard
Developed and initiated projects, managed costs, and monitored performance
Achieved project deadlines by coordinating with contractors to manage performance
Documented via
Photo each step of the building process to forward to upper management.
Lead Customer Service Representative
Target
06.2020 - 02.2021
Trained, oversaw and mentored new team members to strengthen performance and job expertise
Engaged clients in person and over phone to answer questions and address complaints
Resolved concerns with products or services to help with retention and drive sales
Planned schedules and workflows based on expected customer demands.
Warehouse Logistic Team Member
Fed Ex Ground
11.2019 - 08.2020
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
Reviewed order data to verify transactions and shipping dates
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Education
High School Diploma -
Marriotts Ridge High School
Marriottsville, MD
05.2015
Skills
Dedicated approach with a drive to learn and grow within a professional work environment
Highly responsible and organized
Trustworthy Character
Attention to Detail
Teamwork and Collaboration
Guest Services
Strong Verbal and Written Communication
Critical Thinking
Anticipating Guest Needs
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude Willingness to take on added responsibilities to meet team goals Works well under pressure along with analyzing statistics and spreadsheets at a high-level