Overview
Work History
Education
Skills
Timeline
Generic

MATTHEW CULLINAN

Dallas,MD

Overview

4
4
years of professional experience

Work History

Server

Fogo De Chao
03.2023 - 08.2023
  • Cultivate warm relationships with regular customers
  • Bus and reset tables to keep dining room and work areas clean
  • Arrange and prepare tables for customers to offer memorable experiences to guests and foster repeat business
  • Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Olivellas Pizza And Wine
09.2022 - 03.2023
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Car Salesman

Mazda Of Mesquite
02.2022 - 09.2022
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
  • Negotiated purchase prices and explained sales, warranty and optional products.

Project Manager

American Roofing Company
09.2021 - 03.2022
  • Identified plans and resources required to meet project goals and objectives
  • Interacted with home owners to make sure everything was up to standard
  • Developed and initiated projects, managed costs, and monitored performance
  • Achieved project deadlines by coordinating with contractors to manage performance
  • Documented via
  • Photo each step of the building process to forward to upper management.

Lead Customer Service Representative

Target
06.2020 - 02.2021
  • Trained, oversaw and mentored new team members to strengthen performance and job expertise
  • Engaged clients in person and over phone to answer questions and address complaints
  • Resolved concerns with products or services to help with retention and drive sales
  • Planned schedules and workflows based on expected customer demands.

Warehouse Logistic Team Member

Fed Ex Ground
11.2019 - 08.2020
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
  • Reviewed order data to verify transactions and shipping dates
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.

Education

High School Diploma -

Marriotts Ridge High School
Marriottsville, MD
05.2015

Skills

  • Dedicated approach with a drive to learn and grow within a professional work environment
  • Highly responsible and organized
  • Trustworthy Character
  • Attention to Detail
  • Teamwork and Collaboration
  • Guest Services
  • Strong Verbal and Written Communication
  • Critical Thinking
  • Anticipating Guest Needs
  • Professional Summary
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude Willingness to take on added responsibilities to meet team goals Works well under pressure along with analyzing statistics and spreadsheets at a high-level

Timeline

Server

Fogo De Chao
03.2023 - 08.2023

Server

Olivellas Pizza And Wine
09.2022 - 03.2023

Car Salesman

Mazda Of Mesquite
02.2022 - 09.2022

Project Manager

American Roofing Company
09.2021 - 03.2022

Lead Customer Service Representative

Target
06.2020 - 02.2021

Warehouse Logistic Team Member

Fed Ex Ground
11.2019 - 08.2020

High School Diploma -

Marriotts Ridge High School
MATTHEW CULLINAN