Matthew Czesnakowski
Pittsburgh,Pennsylvania
Summary
My background has mainly been in a blue collared setting. In recent years, I’ve gone back to college to pursue a career in banking. Thankfully I had a good bit of customer service experience prior to banking, so my people skills are proficient. Since being hired at PNC, I’ve learned a lot about problem solving, building client relationships, and tailoring solutions to each individual.
Overview
7
7
years of professional experience
Work History
Regional Banker/Teller
PNC Bank
06.2024 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Opened, closed, and updated accounts for customers.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
Merchandising Associate
Lowe's
11.2022 - 06.2024
- Set merchandise according to vendor specifications.
Prototype Specialist
Inventionland
06.2021 - 11.2022
- Create working scale models for new products brought to us by clients
- Used Adobe illustrator and laser cutting software.
Machinist
Watts Brothers Tool Works
05.2017 - 06.2021
- Used various tools and machines to make parts according to blueprint specifications.
Education
Finance - Finance
Southern New Hampshire University
Hooksett, NHSkills
- Customer service
- Computer literacy
- Microsoft word
- Time management
- Communication
- Retail sales
- Research
- Collaboration
Timeline
Regional Banker/Teller
PNC Bank
06.2024 - Current
Merchandising Associate
Lowe's
11.2022 - 06.2024
Prototype Specialist
Inventionland
06.2021 - 11.2022
Machinist
Watts Brothers Tool Works
05.2017 - 06.2021
Finance - Finance
Southern New Hampshire University