Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Timeline
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Matthew D'Agostino

Rutland,MA

Summary

A seasoned Operations Manager with a proven track record at GF Sprague Exteriors, I excel in driving operational efficiency and team leadership. Leveraging skills in project management and problem-solving, I've significantly enhanced production performance and customer satisfaction. My strategic planning abilities and knack for negotiation have consistently fostered business growth and team development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager

GF Sprague Exteriors
Needham, MA
05.2023 - Current
  • Evaluated financial statements to assess productivity levels.
  • Performed consistent evaluations of current policies to identify improvement opportunities.
  • Managed financial operations, budgetary allocations, accounting functions and payroll activities.
  • Motivated staff to enhance performance and reach goals.
  • Oversaw routine operations, ensuring adherence to quality standards.
  • Enhanced workplace morale through development of employee recognition initiatives.
  • Devised cutting-edge methodologies that minimized expenses without compromising client contentment.
  • Applied expertise in issue resolution to foster durable client partnerships.
  • Designed and executed operational procedures to uphold quality standards.
  • Offered guidance to new hires by supplying knowledge of company programs.
  • Established updated systems for efficient price management.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Delegated work to staff, setting priorities and goals.
  • Supported and trained the operations team to align with organizational targets.
  • Executed detailed fiscal assessments to forecast project funding requirements.
  • Secured advantageous terms by successfully negotiating vendor contracts.

Project Manager

GF Sprague Exteriors
Needham, MA
02.2018 - 05.2023
  • Ensured clarity of project expectations by maintaining strong communication with customers.
  • Configured specialized metal installations for a variety of projects.
  • Set benchmarks for superior craftsmanship and ensured meticulous attention to detail.
  • Removed old roof coverings in preparation for new installations.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Collaborated with team members on large scale projects requiring multiple workers.
  • Installed underlayment, shingles, metal roofing systems, and other materials to construct roofs.
  • Maintained and repaired roofing tools and equipment.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.

Laborer

GF Sprague Exteriors
Needham Heights, MA
09.2015 - 02.2018
  • Performed minor maintenance tasks on tools used in roofing operations such as cleaning, lubricating, and tightening components.
  • Maintained and repaired roofing tools and equipment.
  • Repaired existing roofs by replacing damaged or worn shingles, shakes or tiles.
  • Unloaded materials to roof by repetitive lifting or through conveyor operations.
  • Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
  • Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
  • Collected and removed debris and roofing materials to disposal areas at end of every shift to maintain clean work area.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Cleaned up debris from job sites after completion of each project.
  • Assisted in preparing and laying down felt paper, shingles, and other roofing material to construct roofs.

Education

Some College (No Degree) - Business Administration And Management

Massachusetts Bay Community College
Wellesley Hills, MA

Skills

  • Marketing
  • Health and safety compliance
  • Performance monitoring
  • Production
  • Performance reporting
  • Incidents management
  • Customer relationship management (CRM)
  • Contract negotiation
  • Customer relationship management
  • Revenue generation
  • Crisis management
  • Sales background
  • Labor relations
  • Negotiation
  • Staff management
  • Strategic planning
  • Operational efficiency
  • Team leadership
  • Operations oversight
  • Multi-unit operations management
  • Contract management
  • Inventory management
  • Project management
  • Superb time management skills
  • Business intelligence
  • Process improvement
  • Planning and implementation
  • Procedure development
  • Process improvements
  • Cultural awareness
  • Purchasing and procurement
  • Business development
  • Customer service
  • Problem-solving
  • Project planning and development

Certification

  • Construction supervisor's license.
  • OSHA 30.

Languages

Spanish
Professional

Accomplishments

  • Change order contest for most sold for the year $1.3 million

Affiliations

  • Gym.
  • Music.
  • Family.

Timeline

Operations Manager

GF Sprague Exteriors
05.2023 - Current

Project Manager

GF Sprague Exteriors
02.2018 - 05.2023

Laborer

GF Sprague Exteriors
09.2015 - 02.2018

Some College (No Degree) - Business Administration And Management

Massachusetts Bay Community College

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Matthew D'Agostino