Matthew Daniel
Loveland,Ohio
Summary
Highly driven General Manager, successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Dickeys Barbecue
South Lebanon, Ohio
04.2015 - Current
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Ensured compliance with local health department regulations regarding food safety standards.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Server/Bartender
Agave and Rye
Liberty, OH
05.2022 - 09.2022
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
Real Estate Agent
Keller Williams
Mason, Ohio
08.2021 - 12.2021
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Ensured all transactions followed state laws regarding real estate practices.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Created detailed property descriptions for use in marketing material.
- Researched current listings available in the area using multiple online resources.
- Prepared comparative market analysis to estimate properties' value.
- Maintained updated knowledge of local real estate markets.
Education
High School Diploma -
Goshen High School
Goshen, OH05-2017
Skills
- Project Management
- Financial Administration
- Workflow Planning
- Team Player
- Time and Resource Optimization
- Basic Carpentry
- Willingness to learn
Affiliations
- Refinished my basement and added a bathroom- Framing, Insulating, Drywall, Drywall finishing, Painting, Electrical, Plumbing, and Interior Design.
- Musician- I currently play have 3 guitars and would love to learn the piano
- Cut down and removed a .25 acre of dead trees, and brush in my back yard
Certification
- Serve Safe Certified
- Ohio Drivers License
- Ohio Real Estate License
Timeline
Server/Bartender
Agave and Rye
05.2022 - 09.2022
Real Estate Agent
Keller Williams
08.2021 - 12.2021
General Manager
Dickeys Barbecue
04.2015 - Current
High School Diploma -
Goshen High School
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