Matthew DaSilva
Acushnet,MA
Summary
Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security System Technician
ADT Safe Haven
Boston, MA
11.2020 - Current
- Installed new equipment according to manufacturer specifications and customer requirements.
- Maintained accurate documentation of installation activities.
- Assisted in training other technicians on best practices for installation procedures.
- Assisted other technicians with complex installations when necessary.
- Resolved customer complaints related to installation issues in a timely manner.
- Installed and configured security systems, including alarm panels, keypads, motion detectors, door contacts, and sirens.
- Planned out installation routes and determined the best locations for cameras and other devices.
- Created user accounts for customers who required access control capabilities within their system.
- Set up secure networks that allowed remote access by authorized personnel only.
- Provided effective demonstrations of alarm systems so that customers understood how to use each feature.
- Planned security installations by surveying locations, laying out equipment and reading wiring plans.
Cable Installation Technician
Tri-Wire Engineering Solutions
Taunton, MA
04.2014 - 05.2020
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
- Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
- Tested newly installed cables using specialized testing devices like tone generators or multimeters.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Trained junior technicians on proper installation techniques for various types of cabling.
Cable Installation Technician
AMTEC- Comcast Cable Television
Taunton, MA
01.2009 - 04.2014
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
- Resolved issues related to faulty connections or poor signal strength.
- Tested newly installed cables using specialized testing devices like tone generators or multimeters.
- Assisted customers with technical support for cable connections and TV programming.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Provided technical support to customers regarding their cable services during installations and maintenance visits.
- Trained junior technicians on proper installation techniques for various types of cabling.
Education
High School Diploma -
New Bedford High School
New Bedford, MA06-2003
Some College (No Degree) -
Bristol Community College
Fall River, MASkills
- Alarm monitoring
- Video Surveillance
- System Troubleshooting
- Intrusion Detection
- Access Control Systems
- Wiring Installations
- Alarm systems
- Network Security Management
- Customer Service
- Staff Training
Languages
Portuguese
Professional
Certification
- OSHA Certified
Timeline
Security System Technician
ADT Safe Haven
11.2020 - Current
Cable Installation Technician
Tri-Wire Engineering Solutions
04.2014 - 05.2020
Cable Installation Technician
AMTEC- Comcast Cable Television
01.2009 - 04.2014
High School Diploma -
New Bedford High School
Some College (No Degree) -
Bristol Community College
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