Matthew Dawood
Scottsdale,AZ
Summary
Enthusiastic employee eager to contribute toward team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Designated Hitter
Walgreen's Pharmacy
Scottsdale, United States
09.2021 - Current
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Applied discipline and sense of responsibility toward all team and personal activities.
Customer Service Associate
Walgreens
Scottsdale, AZ
09.2020 - 09.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed and actualized customer service initiatives to decrease wait times.
- Offered basic technical support for clients on wide range of company products.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Answered constant flow of customer calls with minimal wait times.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Provided information regarding charge accounts and loyalty programs.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
High School Diploma -
Niles North Highschool
Skokie, IL06.2001
Skills
- Attention to Detail
- Teamwork and Collaboration
- Self-Motivated
- Organization and Time Management
- Weight training
- Active Listening
Timeline
Designated Hitter
Walgreen's Pharmacy
09.2021 - Current
Customer Service Associate
Walgreens
09.2020 - 09.2021
High School Diploma -
Niles North Highschool