Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Dean

Graham,NC

Summary

Dynamic professional with diverse experience in retail and corporate sectors, demonstrating a strong ability to adapt and thrive in various environments. As Lead Cashier at Old Navy, expertise in managing daily transactions and supervising team members ensured exceptional customer service delivery. Experience at General Dynamics enhanced operational efficiency and provided valuable project support within a corporate framework. Most recently, at Starbucks, customer service skills and multitasking abilities were honed in a fast-paced setting, further emphasizing a commitment to teamwork and excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Burlington, NC
05.2023 - Current
  • Deliver high-quality customer service in a fast-paced, high-volume environment
  • Prepare and serve customized beverages and food orders efficiently and accurately

Manufacturing Associate

General Dynamics
Greensboro, NC
01.2022 - 05.2024
  • Partnered with engineers to ensure all manufacturing projects met strict company standards
  • Conducted quality control checks and ensured adherence to safety and compliance regulations

Shift Lead Cashier

Old Navy
Mebane, NC
08.2018 - 05.2021
  • Supervised daily floor operations, leading and motivating a team of associates
  • Coached and mentored team members, providing performance feedback and training support

Education

Bachelor’s - Business Administration, Information Technology

University of North Carolina at Greensboro (UNCG)
Greensboro, NC
11.2025

Associate in Arts - undefined

Alamance Community College
Graham, NC
05.2025

Skills

  • Strong interpersonal and communication abilities with customer-facing and team leadership experience
  • Proven ability to adapt under pressure in fast-paced, high-stress environments
  • Experienced in quality control, compliance, and safety standards in manufacturing
  • Technical background with coding certifications and active security clearance

Certification

  • Active U.S. Security Clearance
  • Computer Science Certification and multiple coding certifications

Timeline

Barista

Starbucks
05.2023 - Current

Manufacturing Associate

General Dynamics
01.2022 - 05.2024

Shift Lead Cashier

Old Navy
08.2018 - 05.2021

Associate in Arts - undefined

Alamance Community College

Bachelor’s - Business Administration, Information Technology

University of North Carolina at Greensboro (UNCG)