Matthew DeBiaso
HUNTINGTON BEACH,CA
Summary
Great at planning and running entertaining programs as accomplished. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances and supply management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Beertender
Flashpoint Brewing Co
09.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Entertainment Manager
The Walt Disney Company
08.2017 - 06.2022
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH05.2024
Associate of Science - Aviation Science
Orange Coast College
05.2020
Skills
- Team Leadership
- Conflict Resolution
- Attention to Detail
- Staff Training
- Basic Accounting
- Health Codes Compliance
- Suggestive Selling
Accomplishments
-Earned the Rank of Eagle scout in February 2016. It is the highest and most honorable rank in all of Scouting, a feat less than 3% of scouts ever complete
Timeline
Beertender
Flashpoint Brewing Co
09.2022 - Current
Entertainment Manager
The Walt Disney Company
08.2017 - 06.2022
Bachelor of Science - Computer Science
Southern New Hampshire University
Associate of Science - Aviation Science
Orange Coast College
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